Receptionist-Dispatcher

1 week ago

Alexandria VA, United States SERVPRO of loudoun County Full time

We are hiring a Dispatch Coordinator

Benefits:

§ Competitive compensation

§ Superior benefits

§ Paid training

§ Career progression

§ Personal and professional development

And more

As the Dispatch Coordinator you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment

Key Responsibilities

· Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team

· Review and maintain the scheduling software so that appropriate teams are routed accordingly

· Perform detailed and accurate data entry

· Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

· Collaborate and assist with other departments, as needed

Position Requirements

· High school diploma/GED (preferred)

· At least 2 years of customer service and/or office-related experience

· Prior dispatch experience preferred

· Ability to multitask and to remain detail orientated

· Knowledge of local geographical area is preferred

· Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

Pay starts at $ an hour based on experience, with the possibility of overtime pay

Each SERVPRO Franchise is Independently Owned and Operated.

Job Type: Full-time

Pay: $ $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off
  • Professional development assistance

Work Location: In person

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