Front Desk Receptionist

7 days ago

Mesa, Arizona, United States Feller & Wendt, LLC Full time $40,000 - $60,000 per year

Job Summary:

We're currently seeking a friendly, reliable, and highly organized Receptionist to be the face and voice of our firm. This is an excellent opportunity to join a fast-paced legal team committed to client service and operational excellence.

Feller & Wendt is a mid-size Plaintiff's Injury Law Firm and has become a leader in personal injury law with offices in Utah, Idaho and Arizona. Feller & Wendt handles the following types of cases: car crashes, tractor trailer crashes, catastrophic injury, wrongful death, premises liability, inadequate security, sexual molestation, traumatic brain injuries, facility abuse and neglect, and medical malpractice. Our attorneys have been recognized by Super Lawyers and serve as faculty for a national trial institute where they've taught hundreds of lawyers how to try cases. Additionally, our team has presented across the nation on legal topics such as Cross Examination, Focus Groups, Black Letter Law, Voir Dire, Direct Examination, Opening Statements, and Closing Arguments.

Applicants will be considered if they can answer and route high-volume calls, welcome clients and maintain a clean, professional front desk, support staff regularly with admin and office duties, and coordinate communication across multiple state offices. Spanish speaking abilities are also preferred.

Key Responsibilities:

  • Greet clients, guests, and vendors in a professional and welcoming manner
  • Manage a high-volume, multi-line phone system; route calls to appropriate staff or take detailed messages
  • Handle scheduling, calendar coordination, and appointment confirmations
  • Receive and sort mail, deliveries, and courier documents
  • Maintain a tidy and organized reception area
  • Assist with administrative tasks such as data entry, filing, scanning, and photocopying
  • Support attorneys, case managers, and administrative staff as needed
  • Maintain client confidentiality and uphold all legal and ethical standards
  • Coordinate with other office locations to ensure smooth communication across states

Qualifications:

  • High school diploma or GED required; associate's degree or administrative certification preferred
  • 1–2 years of receptionist, front desk, or administrative experience (law firm or legal office experience is a plus)
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional in a fast-paced, high-pressure environment
  • Strong organizational skills and attention to detail
  • Proficient in Microsoft Office Suite and office technology (experience with legal case management software is a plus)
  • Bilingual (Spanish/English) is a plus, but not required

Working Conditions:

  • Standard office environment with occasional need for extended hours during peak periods.
  • Regular use of office equipment, including computers, telephones, and scanners.

Job Type: Full-time

Pay: $ $21.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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