Director of Operations

2 weeks ago


Bellevue WA, United States Seattle Marriott Bellevue Full time

Company Description

Seattle Marriott Bellevue is a modern, pet-friendly hotel located in the vibrant city of Bellevue, Washington. The hotel is a short walk from world-class shopping, dining, and entertainment, and is close to major attractions like Pike Place Market and the Space Needle. With 17 contemporary function spaces, the hotel is an ideal venue for business meetings and social events. Guests enjoy freshly prepared meals at Amuse, a farm-to-table restaurant, and scenic views of Bellevue or the Cascade mountain range from sleek, minimalist rooms. At Seattle Marriott Bellevue, we pride ourselves on providing memorable experiences for all our guests.

Role Description

This is a full-time on-site role for a Director of Operations, based in Bellevue, WA. The Director of Operations will oversee daily hotel operations, focusing on operational efficiency, staff management, and customer satisfaction. Responsibilities will include developing and implementing operational strategies, managing budgets, analyzing performance data, and ensuring compliance with quality and safety standards. Must have prior hotel experience with strong Rooms background (housekeeping and front desk) and some Food & Beverage would be ideal. The role involves direct collaboration with team leaders and fostering a productive, results-driven work environment.

Qualifications

  • Proficiency in Operations Management, including developing strategies and optimizing processes
  • Strong Analytical Skills and experience in analyzing data to drive decision-making
  • Demonstrated expertise in Team Management and leadership, with the ability to inspire and manage diverse teams
  • Experience in Budgeting and financial management to ensure operational efficiency
  • Commitment to excellent Customer Service with a focus on creating exceptional guest experiences
  • Strong organizational and problem-solving abilities
  • Bachelor's degree in Business Management, Hospitality Management, or a related field (preferred)
  • Experience in hospitality or hotel operations is a plus


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