Service Specialist 1
7 days ago
Job Details
Job Location: Mahan Village - Tallahassee, FL
Position Type: Full Time
Salary Range: $ $ Salary
Job Category: Banking
Description
This position will be required to travel throughout the Tallahassee Region.
The hours for this position are:
Monday – Thursday: 8:45 AM – 5:15 PM
Fridays: 8:45 AM – 5:15 PM / 9:45 AM – 6:15 PM (Alternating)
Saturdays: 2 per month from 8:45 AM – 12:15 PM
Role
Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.
Essential Functions & Responsibilities
- Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
- Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
- Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
- Identifies cross-sell opportunities and cross-sells services to members
Education
- High School Diploma or GED
Experience
- 0 - 1 year of general experience
Other Skills
- Attention to Detail
- Cash Reconciliation
- Collaboration and Teamwork
- Communication
- Confidentiality and Discretion
- Cross-Selling
- Excellent Member Service
- Microsoft Office Products
- New Account Openings
- Product Knowledge
- Problem Solving
- Time Management and Organization
Full-Time Employee Benefits Package
Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees
EOE/AA including Veterans and Disabled
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