Manager, Indirect Tax

Our Finance team ensure we are accountable and on track to company strategies. Their responsibilities include forecasting, in-season management, and analysis across business units. From sales and margin to operations and expenses, our Finance team provides consistent, accurate information to cross-functional partners to support PetSmart's growth initiatives.

Collaborative Work Environment
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

PetSmart is seeking an Indirect Tax Manager, to manage sales and use tax audits and compliance. This is a critical position in the tax department at a multinational company with a variety of complex tax matters.   

Responsibilities:  

• Lead and manage sales tax audits: coordinate auditor requests, review workpapers, and ensure timely completion. Follow up on findings to reduce exposure.
• Act as primary liaison for external filing team handling 4,000+ annual filings (sales/use tax, HST/GST/PST, and other miscellaneous filings). Prepare source documents and review filings for accuracy and timeliness.
• Oversee tax exemption certificate process.
• Mentor and develop team members.
• Collaborate across departments to identify tax issues, research solutions, and document findings to minimize tax obligations.
• Support accounting and finance activities including journal entries, reconciliations, forecasts, and budgets.
• Partner with external tax advisors, auditors, and tax authorities.
• Contribute to special projects as needed.

Desired requirements:

• Bachelor's degree.
• 3+ years of indirect tax experience, preferably in retail.
• Strong business and accounting knowledge.
• High technical proficiency; ability to learn and optimize systems and processes. SAP, Alteryx and/or Avalara experience a plus.
• Adaptability and willingness to take on diverse tasks.

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more
• "Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.