School Support Assistant I

Who We Are

South San Francisco Unified School District (SSFUSD) is a diverse, vibrant TK-12 community located in the San Francisco Bay Area. Our 15 elementary, middle, and high schools serve nearly 8,000 students in Daly City, San Bruno, and South San Francisco. We also have robust preschool and adult education programs, allowing us to serve community members of all ages.

We take pride in our diversity, and our commitment to all of our children. SSFUSD refuses to accept that the educational outcomes of students in our district are overwhelmingly predictable based on students' race, socioeconomics, ethnicity or learning differences. We remain committed to working each day to examine systemic, institutional, and individual biases in order to dismantle systems of inequities and enable all students to thrive.

With this in mind, our community worked together for the last year and a half to develop a shared, student-centered vision for our district. Adopted in February 2024, our Vision and 5-Year Strategic Plan lays out our updated mission, core values, our promise to all students (our "Portrait of a Graduate"), and five strategic priorities to help us bring this promise to life.

We are united in our commitment to this vision, and are looking for mission-aligned educators to join us in bringing this vision to life.

The Role

DEFINITION

Under the direction of the Principal or assigned school administrator, perform varied secretarial support duties involving frequent and responsible public contacts requiring an understanding of a process or functional area at a secondary school site; assure smooth and efficient office operations perform various duties involved with student enrollment, registration, transfer and withdrawal according to established procedures.

The School Support Assistant I classification provides general and varied clerical support to an assigned school site office.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Perform varied administrative and secretarial support duties involving frequent and responsible public contacts requiring an understanding of a process or functional area at a secondary school site; provide administrative support for Principal and Vice
• Principal; assure smooth and efficient office operations.
• Maintain student data including enrollment information, cumulative files, grades and testing records; research student records and create reports; enter and maintain student information in assigned databases; log, file and update student cumulative files as needed; assure accuracy of input data.
• Initiate and receive telephone calls; take and relay messages; greet and receive visitors and provide information; explain school and District policies and procedures; resolve issues as appropriate; receive, route and distribute mail as assigned.
• Perform various duties involved with student enrollment, transfers and withdrawals; send and receive student records according to established procedures; assist with assuring that new students are provided with proper information and are provided new school orientation information as assigned.
• Participate in student registration activities; maintain related records and process paperwork; update emergency cards; enter new students into and assigned student information system; input student behavior information as assigned by the position.
• Oversee and participate in various attendance-related duties as assigned by the position; contact parents, guardians and teachers to communicate absence issues; review attendance and absence reports and lists to assure compliance with applicable laws, codes, rules and regulations; issue readmits to students as assigned.
• Establish and maintain various records, logs and files for school office functions related to assigned activities; prepare expulsion packets; compile information and prepare a variety of reports such as Average Daily Attendance (ADA) reports.
• Compose correspondence independently or from oral instructions as assigned; type letters, handbooks, reports, memoranda, contracts, records, requisitions and other materials from straight copy, rough drafts or oral instructions; proofread and verify accuracy of documents; duplicate materials as needed.
• Prepare, update and maintain assigned calendars; coordinate and process data for the master schedule as assigned; maintain and revise the master schedule as assigned.
• Communicate with administrators, District and school staff and outside organizations to exchange information, coordinate activities and
• resolve issues or concerns.
• Coordinate data processing activities at assigned school site; input a wide variety of information into computerized student information system; create queries and generate a variety of reports and lists related to assigned duties including class schedules, class rank and grade verification.
• Assist with scheduling grading window; input student grades and prepare and post report cards; assure the timely distribution and receipt of related records and reports; enter grade corrections as needed according to established procedures.
• Operate a variety of office equipment including a copier, fax machine, calculator, typewriter and a computer and assigned software; arrange for repairs of equipment as directed.
• Attend a variety of in-service trainings, meetings and school functions as assigned.

• Provide training and guidance to student aides as assigned.

• Note: The job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, and activities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

QUALIFICATIONS

Education and Experience:

Any combination equivalent to: graduation from high school and one year of clerical or secretarial experience involving public contact.

Background Check:

• Department of Justice (DOJ)/Federal Bureau of Investigation (FBI) Live Scan fingerprint-based background check clearance
• Tuberculosis (TB) risk assessment and/or examination clearance

COMPETENCIES

Abilities:

• Perform varied secretarial support duties.
• Coordinate data processing activities.
• Communicate effectively with students, parents, staff and administration.
• Interpret and explain applicable laws, codes, rules, regulations, policies and procedures.
• Answer telephones and greet the public courteously.
• Maintain records and files.
• Compile, assemble, verify and prepare data for records and reports.
• Understand and follow oral and written instructions.
• Establish and maintain cooperative and effective working relationships with others.
• Meet schedules and time lines.
• Type and input data at an acceptable rate of speed.
• Determine appropriate action within clearly defined guidelines.
• Compose correspondence and written materials independently.
• Receive, sort and distribute mail.
• Add, subtract, multiply and divide quickly and accurately.
• Operate a variety of office equipment including a computer and assigned software.
• Complete work with many interruptions.

Knowledge:

• Modern office practices, procedures and equipment.
• District organization, operations, policies and objectives.
• Applicable laws, codes, rules and regulations related to assigned activities.
• Operation of a computer and assigned software.
• Record-keeping and filing techniques.
• Telephone techniques and etiquette.
• Report preparation techniques.
• Data processing methods.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Interpersonal skills using tact, patience and courtesy.
• Oral and written communication skills.

PHYSICAL DEMANDS

• Dexterity of hands and fingers to operate a computer keyboard.
• Hearing and speaking to exchange information in person and on the telephone.
• Seeing to read a variety of materials.
• Sitting or standing for extended periods of time.
• Bending at the waist, kneeling or crouching to file materials.
• Reaching overhead and above shoulders to retrieve materials.

ENVIRONMENTAL CONDITIONS

• Office environment.
• Constant interruptions.

NON-DISCRIMINATION POLICY

The South San Francisco Unified School District is committed to providing equal opportunity for all individuals in district programs and activities. District programs, activities, and practices shall be free from unlawful discrimination, including discrimination against an individual or group based on race, color, ancestry, nationality, national origin, immigration status, ethnic group identification, ethnicity, age, religion, marital status, pregnancy, parental status, reproductive health decision making, physical or mental disability, medical condition, sex, sexual orientation, gender, gender identity, gender expression, veteran or military status, or genetic information; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. (Board Policy 0410)

No district employee shall be discriminated against or harassed by any coworker, supervisor, manager, or other person with whom the employee comes in contact in the course of employment, on the basis of the employee's actual or perceived race, color, ancestry, national origin, age, religious creed, marital status,pregnancy, physical or mental disability, medical condition, genetic information, veteran or military status, sex, sexual orientation, gender, gender identity, gender expression, or association with a person or group with one or more of these actual or perceived characteristics. (Board Policy 4030)

Details for this vacancy are as follows:

South San Francisco High School

7.5 hrs/day; 8:00am - 4:00pm

Monday - Friday

Length of work year: 10 months