Front Desk Receptionist

Are you the type of efficient and goal-oriented person who would excel in a Front Desk Outpatient Rehab Receptionist position?

Tx:Team is looking for a Front Desk Receptionist to join our team at Frederick Health Physical Therapy & Sports Rehab Aspen Ridge Outpatient Clinic, at Frederick Health in Frederick, Maryland.

The details:

This is a busy, fast paced outpatient rehabilitation clinic which provides Physical and Occupational Therapy services. We are looking for an energetic candidate to perform the duties of the Receptionist position and who will make every patient experience a great one.

Be a part of a team of professionals with a great reputation for service. This is a full-time position with a full compensation and benefit package, including Paid Time Off and Continuing Education benefits.

Hours for the position are Monday – Friday. No weekends. No holidays.

Our Aspen Ridge Clinic is open 7am-7pm Monday through Thursday and 7am-5pm on Friday.

The hours of this position would be 10:30am-7pm on Monday and Tuesday  &  7am - 3:30pm on Wednesday, Thursday, and Friday. 

The ideal candidate:

• Excited to join a thriving an energetic team
• Two (2) years medical office front desk experience (preferred)
• Understanding patient insurance benefits and ability to explain
• Two (2) years minimum experience using an EMR medical software and/or patient scheduling system (preferred)
• Excellent customer service, organizational, and communication skills
• Ability to communicate & collaborate with clinical and administrative team
• Proficient in computer skills and Microsoft Office (Word, Excel) and Outlook, including accurate typing and data entry skills
• Knowledge of the physician referral process
• Ability to interact with physicians' office staff, insurance providers, teammates, and patients
• Excellent work habits with close attention to deadlines and detail-oriented assignments
• Ability to multi-task and prioritize responsibilities
• Work independently with provided instructions
• Knowledge of medical terminology
• Required education: High School or equivalent

The responsibilities:

• Answer phones
• Schedule patient appointments for Physical Therapy services
• Perform office supply inventory weekly
• Organize & compile patient charts for therapists
• Perform patient registration upon first visit, including Patient Information and Health History forms
• Input patient transactions, collect co-pays
• Daily completion and transmission of all daily, weekly, and monthly clinic data and entry
• Perform required procedures to close clinic at the end of the day. Activities include financial reconciliation, daily deposits, chart construction, and therapy schedules

The benefits:

Comprehensive benefit package, depending on employment status such as:

• Medical, Dental, and Vision
• Health Savings Account with company funded $750 - employee only and $1500 - employee plus
• Paid Time Off Allotment
• Long and Short Term Disability
• Critical Illness and Accident Insurance
• CollegeChoice529
• Company Paid Life Insurance and Additional Voluntary options
• 401K providing choice for investing
• Employee Assistance Program, including wellness, counseling, and personal financial services
• Associate Discount Program including mobile phone and other savings options
• Opportunities to gain experience in a variety of settings
• New Hire Mentorship

The reasons to join Tx:Team:

Our therapist-driven culture is defined by the spirit of teamwork, collaboration, and collegiality. Tx:Team associates possess a "do what it takes" attitude. We seek solutions. We take ownership of our work. We care about each other, our clients, and the patients we serve. We put our associates first.

Tx:Team is a place for anyone with a passion for healing and a desire to change the world, and we are committed to fostering an environment where each associate can be included, valued, and seen.

Our mission statement:

"We believe that everyone should have the opportunity to live the healthiest life possible. By harnessing the collective power of our therapists' hands and minds to heal, we create an environment of health, wellness, and vitality for our patients, our associates, our partners, and our communities."

At Tx:Team, we take pride in the satisfaction of our associates. See for yourself why associates would recommend Tx:Team as a great place to work.