Receptionist /Office Assistant

2 days ago

Bothell WA, United States HealthSource Chiropractic of Redmond WA Full time $44,000 - $60,000 per year

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

About Us

We are a fast-paced, high-energy chiropractic and progressive rehab clinic dedicated to helping people get out of pain and back to doing what they love. As part of HealthSource — the nation's largest chiropractic and rehab franchise network with more than 140 clinics — we combine the strength of a proven business model with the excitement and autonomy of a locally owned practice. Our corporate office provides powerful systems and ongoing weekly training for all team members.

About You

You're energetic, friendly, and love to learn new skills. You thrive in a busy, team-oriented environment and enjoy connecting with people. You have strong communication and computer skills, and take pride in doing things right the first time.

You'll be a great fit if you:

  • Love meeting new people and making them feel welcome
  • Are dependable, detail-oriented, and proactive
  • Bring a positive attitude and contagious enthusiasm
  • Enjoy being creative (social media, community events, or patient engagement)
  • Handle multitasking well in a fast-paced setting
  • Build trust and strong professional relationships with ease
  • Have reliable transportation

What You'll Do

As our Front Desk Receptionist & Office Assistant, you'll be the friendly face and voice of our clinic — ensuring each patient's visit is smooth, efficient, and positive.

Patient Experience & Coordination

  • Greet and check in patients warmly and professionally.s
  • Answer calls, texts, and messages with a helpful, upbeat attitude.
  • Confirm appointments, follow up, and handle rescheduling with ease.
  • Cleary explain services, policies, and next steps.
  • Help keep the flow smooth between front desk, rehab and doctor
  • Coordinate appointment calendars for multiple providers.

Administrative & Financial Support

  • Create and review financial worksheets with patients
  • Verify insurance, process claims and payments, collect co-pays, and manage balances
  • Maintain accurate and organized electronic health records (EHR) with up-to-date patient information
  • Support doctors and clinic director with daily operations
  • Contribute to marketing and community outreach projects

Office Organization & Rehab Assistance

  • Keep the front desk and waiting area clean and inviting
  • Replenish office and patient materials as needed
  • Assist with light housekeeping and sanitization
  • May assist rehab staff with basic patient setup and exercise station preparation

Qualifications

  • High school diploma required; associate degree preferred
  • Prior experience in chiropractic, medical, or wellness office a plus
  • Strong customer service and communication skills
  • Excellent organization, reliability, and attention to detail
  • Proficiency with Microsoft Office and scheduling software
  • Comfortable learning new systems and technologies
  • Social media or marketing experience a plus
  • Teachable attitude and commitment to continuous improvement

Compensation & Benefits

  • $22–$30+/hour depending on experience
  • Paid Time Off
  • Sick leave
  • Monthly performance bonus
  • Paid training including HealthSource University
  • Supportive, fun, and wellness-focused team environment
  • Free chiropractic care and wellness services
  • Employee discounts

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