Audiology Manager

Job Description
Nemours is seeking an Audiology Manager to join our Nemours Children's Health team in Wilmington, Delaware.
The Manager of Audiology for the DV Region provides clinical operational leadership and direct supervision and mentorship of team members, for audiology services across multiple locations and cost centers in the region. This role is responsible for ensuring appropriate staffing, resource allocation, efficient clinical workflows, and a high level of patient and family satisfaction. It ensures the delivery of high-quality, family-centered audiologic care while aligning services with organizational goals related to access, quality, financial stewardship, and growth.

The Audiology Manager collaborates across departments to identify opportunities and implement initiatives that enhance clinical care, academic excellence, operations, and service delivery. They promote excellence in patient care through team development and coaching, and by maintaining, developing, and implementing evidence-based protocols, procedures, training programs, and clinical competencies. In collaboration with other members of the leadership team, the manager establishes and monitors performance goals, supports strategic initiatives, and contributes to budget planning and financial performance oversight. The Audiology Manager is responsible for compliance with all applicable safety standards, accreditation requirements, and regulatory guidelines. As assigned and permitted by licensure, provide direct patient care and is responsible for maintaining all required competencies and mandatory education.

• Provides management of Audiology team members including but not limited to schedules, rounding, performance management, continuing education, HR file upkeep, licensure verification, and disciplinary actions. Applies human resources policies and practices with associates, including hiring, promotions and coaching/counseling.
• Sets expectations, develops systems, and is responsible for tracking appropriate billing, documentation, and application of standards of care for Audiology associates.
• Assures all associates and trainees are appropriately oriented to the hospital and departmental policies and procedures, and ensures clinical care and protocols are current and based in current evidence.
• Facilitates communication and team building of the multidisciplinary team, including facilitating a collaborative and supportive relationship with other leaders within and outside of Audiology (Otolaryngology, Inpatient units, regional clinic leadership, etc) and creates agendas and leads meetings/huddles, etc.
• Develops and manages audiology educational/student programs including but not limited to AuD student clerkships, externships, student observations, and departmental conferences/workshops.
• Manages systems and coordination with other departments (clinical engineering, interface, clinical applications, IT, etc.) to ensure appropriate tracking, organization and function, calibration and EMR interface for all equipment and software utilized by audiology in the DE Valley.
• Ensures regulatory compliance and serves as department and clinical representative ensuring preparedness for audits; arranges to provide education and training programs for associates and assures documentation and compliance with completion of all annual mandatory in-service programs as required by hospital policy and all regulatory agencies (i.e. The Joint Commission, etc.).
• Demonstrates strong cost-conscious awareness by analyzing service expenditures and effectively utilizing department resources and personnel in alignment with the budget and financial goals. Offers insight to senior department leadership for budget development, allocation of staffing, space, fiscal and material resources for assigned areas.
• Provides excellent clinical care, as assigned, to patients across the pediatric age-span abiding by all departmental and hospital policies and procedures.

Job Requirements

• Doctor of Audiology (AuD) is required; Au.D, PhD is preferred.
• Minimum of five (5) years as a pediatric clinical audiologist is required.
• Three (3) years of audiology supervisory experience is preferred.
• State of Delaware Audiology License and Certificate of Clinical Competence (CCC-A) is required upon hire.
• Additional state audiology licensure in PA and/or NJ preferred and may be required based on departmental need.
• Regular attendance, accessibility as needed outside of traditional in-office hours, and local site-related travel are required.

About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at .