Runner- Plantation

Job Summary:

The Runner / Server Assistant / Polisher plays a key support role in ensuring efficient service and an elevated guest experience. This position assists servers by delivering food, resetting tables, polishing glassware and silverware, and maintaining cleanliness and readiness throughout the dining room. By rotating between runner, assistant, and polishing duties, this role ensures smooth operations and consistent execution of Kaluz's hospitality standards.

Job Responsibilities:

Food Running & Guest Service

• Deliver food and beverages from the kitchen to guests quickly and accurately.
• Ensure correct dishes are served to the right guests, confirming accuracy before leaving the kitchen.
• Communicate effectively with servers, kitchen staff, and managers to ensure timely service.
• Provide courteous and professional interaction with guests while supporting the service team.

Server Assistance

• Support servers by pre-bussing, refilling water, and replenishing bread and condiments.
• Reset tables promptly and neatly between seatings.
• Monitor assigned sections to anticipate guest needs and assist proactively.
• Ensure service stations remain stocked and organized throughout the shift.

Polishing & Presentation

• Polish silverware, glassware, and flatware to maintain Kaluz's high presentation standards.
• Assist with table setups to ensure proper alignment and cleanliness.
• Maintain side work and polishing tasks throughout the shift and before closing.

Teamwork & Operations

• Collaborate with FOH staff to ensure smooth service flow.
• Assist with opening and closing duties as assigned.
• Maintain cleanliness in dining, service, and staging areas.
• Uphold Kaluz's image of refinement, professionalism, and hospitality.

Qualifications, Education, & Experience:

To perform this job successfully, an individual must be able to perform each responsibility successfully. This person must present a neat appearance and have a warm, cheerful personality. Tact and good judgment are especially beneficial characteristics. This person must also possess the knowledge, skill, and ability to carry out the job responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous restaurant or hospitality experience preferred, but not required.
• Strong teamwork skills and ability to follow direction.
• Excellent communication and attention to detail.
• Professional appearance and demeanor consistent with Kaluz's standards.
• Flexible schedule, including evenings, weekends, and holidays.

Physical Demands:

• Must be able to stand and walk for extended periods in a fast-paced environment.
• Frequent carrying of trays and lifting of up to 25 pounds.
• Ability to move quickly and safely through crowded dining areas.