assistant manager/ key holder

1 day ago

Sharon Hill, Pennsylvania, United States Uniform Gear Full time

Uniform Gear is looking for an enthusiastic Sales Assistant Manager/Key holder We offer, paid time off, paid lunch, matching 401K, and paid holidays (unlike most retail stores we are closed for New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas)

This role is responsible for delivering exceptional customer service. This role focuses on building strong relationships with customers, understanding their needs, and ensuring a professional experience. This role follows orders from the initial fitting through order fulfillment. The ideal candidate is service-driven, detail-oriented, excellent with phone/email communication and familiar with customization.

Responsibilities:

Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures

Supports an environment of teamwork and trust

Manages retail inventory

Helps retail and commercial customers

Fix minor computer/printer issues

Handle retail customer issues, questions, and concerns

Execute inventory counting

Answer Phones

Communicates heavily with Store Manager

Assist customers with custom orders

Assist Commercial Sales with uniform measuring, data entry and pick-ups

Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

Create inventory pos/check on inventory pos/oversee rush orders for retail customers

Qualifications for Assistant Store Manager:

Public Safety Uniform Sales preferred but not required

Minimum high school diploma, GED, or equivalent education

2 year of retail clothing sales preferred but not required

1 or more years of lead sales associate experience required

Excellent organizational, time management, prioritization, and multitasking skills

Experience with interviewing, hiring and evaluating candidates, and assessing employee performance

Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers

Able to give clear directions and set expectations for staff

Demonstrated ability to lead by example

Must work on-site

Must be able to sit and stand for multiple hours at a time

Climbing small ladder, bending, reaching, squatting

Must be able to read and comprehend written/verbal orders

Must be able to communicate efficiently in English

Must be capable of only taking one meal period per day

Must be able to work between the hours of 9am-5pm Monday-Saturday

Light lifting of boxes

Skills

Critical Thinking

Time Management

  • Excellent computer and communication
  • Service Orientation

Social Perceptiveness

Judgment and Decision Making

Organization

Job Type: Full-time

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Shift:

  • 8 hour shift

Education:

  • High school or equivalent (Required)

Experience:

  • Supervising Experience: 1 year (Preferred)
  • Retail Sales: 2 years (Required)

Language:

  • English (Required)

Work Location: In person

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