Inside Sales Specialist

Malvern Panalytical,
About The Role
As an Inside Sales Specialist, you will play a key role in supporting our regional and country-level business operations. You'll be responsible for qualifying leads, preparing quotations, nurturing prospects, and ensuring smooth administrative processes. This role is ideal for a commercially savvy individual with strong communication skills and a passion for driving sales success.

Responsibilities

• Lead Qualification: Evaluate and distribute incoming leads according to established guidelines, ensuring timely follow-up by the appropriate Account Manager.
• Sales Collaboration: Partner with Sales Managers and Territory Field Sales personnel to conduct joint qualification calls and align on annual objectives.
• Opportunity Identification: Recognize valid sales opportunities and follow defined steps to ensure efficient qualification.
• Sales Forecasting: Participate in forecast and sales calls, aligning with Sales Managers on order targets and strategies to exceed them.
• CRM Expertise: Become proficient in Salesforce and other tools to enhance sales effectiveness.
• Sales Strategy: Embrace and implement new sales techniques and strategies as directed.
• Product Knowledge: Develop a strong understanding of Malvern Panalytical's product portfolio to engage effectively with scientists, engineers, and academics.
• Customer Engagement: Maintain long-term relationships with existing customers and nurture new prospects across key areas such as particle characterization, XRF, XRD, NIR, and contract analysis services.
• Team Support: Provide additional support to the APAC Inside Sales team as needed.
• Performance Metrics: Meet or exceed established standards and metrics for the Inside Sales team.

Qualifications

• Bachelor of Science (B.S.) or higher in Biology, Biochemistry, Chemistry, Physics, Chemical Engineering, or Materials Science.
• 2–4 years of related sales or applications experience.
• Fluent in written and spoken English; additional language skills are a plus.
• Strong verbal, listening, and questioning skills.
• Proven track record in pipeline acceleration and lead nurturing.
• High attention to detail, time management, and organizational skills.
• Knowledge of B2B marketing trends and non-English website marketing is advantageous.

Skills And Competencies

• Self-motivated with a strong drive to grow in the role.
• Experience in technical sales, analytical services, or contract research organizations (Life Sciences/Pharma preferred).
• Ability to discuss and sell services effectively.
• Willingness to go the extra mile with a high sense of urgency.
• Commitment to continuous learning through induction, on-the-job training, and external development opportunities.

Why You Should Join Malvern Panalytical

• Be part of a fast-growing, international company with a collaborative and inclusive culture.
• Contribute to meaningful work that helps make the world a better place.
• Enjoy real career growth opportunities and a supportive work environment.
• Access ongoing training and development to enhance your skills and performance.

About Us - Malvern Panalytical, Micromeritics And SciAps.
Together we are a powerful and highly complementary combination of market leading technologies.

We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

Malvern Panalytical
instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics
manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps
specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.

We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.

We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.

Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.

**Malvern Panalytical, Micromeritics & SciAps

Your Partners in Discovery**
Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.