Credit Manager

5 days ago

South Plainfield, New Jersey, United States Traffic Safety Service, LLC Full time

Job Overview

We are seeking a Credit Manager to join our team. The Credit Manager oversees the credit, billing, and collections functions for our accounts consisting of contractors, utility providers, municipalities, and DOT- related projects in the New Jersey and surrounding areas. This role ensures that customer credit risk is properly assessed, invoices are accurate and timely, collection processes are effective, and cash flow is optimized while maintaining strong customer relationships in a fast-paced, project-driven environment.

Key Responsibilities:

Credit & Risk Management

· Evaluate credit applications for new and existing customers, including contractors, government entities, and rental clients.

· Review credit reports, trade references, financial statements, and payment histories to establish credit limits.

· Maintain and update customer credit files in accordance with company policy and NJ state requirements.

· Monitor high-risk accounts and escalate concerns to management as needed.

· Recommend lien rights filings, preliminary notices, or bond claims for applicable projects.

Billing & Invoicing

· Work closely with operations and sales to reconcile job tickets, quantities, and equipment orders.

· Resolve billing discrepancies.

Collections

· Manage the full collection cycle, including communications, follow-ups, payment plans, and escalations.

· Contact customers regarding overdue invoices while maintaining professionalism and customer service focus.

· Coordinate with collection agency when accounts require external recovery efforts.

· Track and report aging trends and collection status.

Customer Communication & Support

· Serve as the primary point of contact for customer billing or credit inquiries

· Develop relationships with customer AP teams, and finance departments

· Provide excellent service while firmly enforcing credit terms

Finance Reporting

· Prepare weekly and monthly reports on A/R aging, delinquency metrics and credit exposure.

· Support month-end close activities with reconciliation of accounts receivable

· Present findings and recommendations to company leadership

Compliance & Process Improvement

· Ensure compliance with company credit policy, state lien laws, and public contract requirements

· Identify opportunities to improve billing accuracy, collection efficiency, and credit risk controls

Qualifications

· Bachelor's degree in Accounting, Finance, Business Administration or related field (preferred)

· 3-5 + years of credit/collections experience; experience in construction, rentals, or traffic industry a plus

· Knowledge of NJ/NY construction lien law process preferred.

· Knowledge of Netsuite a plus

· Proficiency with Microsoft Office suite programs: Excel, Word

· Strong analytical, communication and negotiation skills

Pay: $55, $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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