Vice President, Tissue Bank Operations

Ready for a Life-Changing Career? Join LiveOnNY and Make a Lasting Impact 

LiveOnNY is a federally designated organ procurement organization (OPO) dedicated to honoring, saving, and transforming lives through organ and tissue donation. As a member of our team, you'll be part of a mission-driven nonprofit organization working alongside more than 100 hospitals to support organ and tissue donors and their families—helping to bring the gift of life to those on the national transplant waitlist. 

Serving a vibrant and diverse population of 13 million across New York City and the counties of Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland, LiveOnNY is proud to be one of the highest-performing OPOs in the country. Over the past three years, we've seen a 70% increase in organ donation—driven by the compassion and generosity of New Yorkers. 

Explore a career where your work truly matters. At LiveOnNY, you'll grow professionally while helping others live on. 

The Vice President of Tissue Bank Operations provides direct oversight of the strategic and operational leadership of all tissue donation activities, including donor referral intake, call center operations, tissue authorization, and the tissue recovery process. This role integrates oversight of both front-end donor engagement and back-end clinical recovery, ensuring seamless coordination, regulatory compliance, and optimal donor outcomes.

• Providing leadership for the Tissue Recovery Services and Donor Center, ensuring operational excellence and compliance with regulatory requirements, internal policies and industry best practices, driving continuous improvement across the organization.
• Overseeing the strategic direction for key operational functions, ensuring alignment with organizational goals and efficient resource use.
• Developing and implementing strategies to increase tissue authorization and donation rates, improving operational workflows, and strengthening team integration.
• Tracking key performance indicators such as donor conversion rates, recovery outcomes, case timeliness, and adverse events.
• Leading and supporting teams responsible for day-to-day operations, focusing on performance and initiatives that optimize the referral, authorization and tissue recovery processes and outcomes.
• Managing budgets, analyzing financial performance, and making data-driven decisions to ensure the financial health and sustainability of the tissue bank.
• Building and maintaining strong relationships with internal and external stakeholders, including contracted tissue bank partners, suppliers, healthcare professionals, regulatory agencies, and industry organizations.
• Overseeing relationships with medical examiners and funeral homes, ensuring positive relationships and effective communication.
• Ensuring the tissue bank has adequate staffing levels and provides oversight on hiring, training, and development of staff.
• Developing, reviewing, and approving employee training programs to ensure operational competence and regulatory compliance.
• Overseeing the implementation and evaluation of donor suitability assessment criteria, technical policies, and procedures in compliance with FDA, DOH and AATB.
• May require occasional evening/weekend hours and participation in response to critical incidents and travel within service area for hospital relations, site visits, donor recoveries, and staff supervision.

• Demonstrated experience in tissue banking, organ donation or related healthcare industry with a minimum of 5-years in a leadership capacity and an in-depth knowledge of relevant regulatory requirements and compliance standards, including those of the FDA, state health departments, CMS and the AATB.
• Must have demonstrated ability to drive results.
• Knowledge and ability to function in a hospital operating room. 
• Sensitivity to grieving family members; good interpersonal skills.  Ability to teach and coach and work effectively as a team member. 

LiveOnNY offers a competitive salary & comprehensive benefits package.

• 403(b) deferred annuity
• Medical/Vision/Dental
• Tuition reimbursement
• Paid time Off
• Pet Insurance
• Life Insurance
• Short and Long Term Disability Insurance 
• Cellular plan discounts
• Auto Insurance discounts

Salary Range: $195, ,000 annually