Front Desk Representative

2 days ago

Mount Pleasant, Michigan, United States Dental Associates Group Full time

We're hiring a Front Desk Administrator Join our team at Mount Pleasant Dental Center

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? We're looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice

Full or Part time Position at both Mount Pleasant and Mount Pleasant Lake Isabella (50 N Coldwater Rd)

Key Responsibilities:

  • Greet patients warmly and ensure a positive first impression.
  • Schedule appointments and manage the dental office calendar efficiently.
  • Answer phone calls, respond to inquiries, and direct calls appropriately.
  • Maintain patient records and update information as needed.
  • Process payments and handle billing inquiries with accuracy and professionalism.
  • Assist patients with insurance verification and claims processing.
  • Ensure the reception area is tidy and presentable, with sufficient stock of office supplies.
  • Collaborate with dental staff to ensure seamless patient care and office operations.

Requirements:

  • Minimum of 1 year of administrative experience in a dental clinic setting preferred.
  • We are happy to train the right candidate.
  • Knowledge of dental terminology and dental insurance.
  • Proficiency in computer systems, google office platform and dental office software.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Attention to detail and a commitment to maintaining patient confidentiality.

Why Join Us?

  • Competitive pay based on experience.
  • Comprehensive health benefits package.
  • Professional development opportunities.
  • Friendly and supportive work environment.

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