Senior Platform Engineer

At Athena, we empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional EAs from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and lives.

With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

Role Overview
As a Senior Platform Engineer, you will play a pivotal role in ensuring the scalability, reliability, and performance of our technology stack. This position reports to the Technical Program Manager. You will develop seamless integrations across various systems, leveraging cloud platforms, CRM tools, middleware, and nocode/lowcode platforms to support our business operations. The role requires technical expertise in API integration, automation, and system optimization, alongside handson experience with modern programming languages and infrastructure tools.

We are looking for an engineer who thrives on solving complex challenges through automation and system integration, ensuring smooth data flows, and maintaining operational efficiency. You will play a critical role in enabling our organization's growth through technology solutions that are secure, scalable, and resilient.

Responsibilities
Platform Integration & Development

• Design, build, and maintain integrations between internal tools, HRIS, CRM tools, nocode/lowcode platforms, middleware, and other business systems.
• Develop and enhance API driven workflows to automate processes and ensure seamless data exchange across platforms.
• Ensure integrations and APIs are secure, scalable, and well documented following industry best practices.

Cloud Infrastructure & Systems

• Architect and implement cloud infrastructure solutions to support business operations, ensuring high availability and fault tolerance.
• Collaborate with internal teams to design systems that can scale effectively and meet performance benchmarks.

Programming & Automation

• Use TypeScript, JavaScript, Python, or similar languages to develop platform specific solutions and automation scripts.
• Build, test, and maintain modular code to enable integration between various tools and environments.
• Participate in code reviews to ensure high standards for quality and maintainability.

Project Management & Coordination

• Partner with stakeholders to define requirements, manage timelines, and ensure project deliverables align with business goals.
• Provide technical guidance to cross functional teams on large scale platform projects and integrations.

Monitoring & Optimization

• Implement monitoring, observability, and alerting tools to identify and resolve issues proactively.
• Optimize database and infrastructure performance to ensure seamless operations across integrated systems.
• Identify and implement cost saving strategies without compromising reliability or performance.

Incident Management & Continuous Improvement

• Lead incident response efforts, conduct postmortem analysis, and apply learnings to improve system reliability.
• Collaborate with DevOps teams to improve CI/CD pipelines and enhance deployment processes.

Qualifications

• 5+ years of experience in platform engineering, systems integration, or related roles.
• Strong expertise in API development, integration, and workflow automation across diverse platforms.
• Handson experience with CRM tools, no code/low code platforms, middleware, and relational databases.
• Proficiency in TypeScript, JavaScript, Python, and the ability to develop integration scripts and platform solutions.
• Strong understanding of cloud infrastructure principles, high availability systems, and fault tolerant design.
• Familiarity with DevOps practices and CI/CD pipelines for streamlined deployments.
• Proven ability to manage complex projects and collaborate with cross functional teams effectively.
• Exceptional problem solving skills and detail-oriented with experience leading incident management and postmortem reviews.
• Excellent communication skills, with the ability to translate technical concepts for nontechnical stakeholders.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience).