Current jobs related to Veterinary Receptionist - Anaheim, California - California Animal Specialty and Emergency - CASE

California Animal Specialty and Emergency (CASE) is a new, rapidly evolving Emergency/ Specialty small animal practice in Anaheim, CA. We are a 24/7 ER with board-certified specialists in Anesthesiology, Internal Medicine, Neurology, Oncology, Radiology and Surgery.

We value and nurture our culture, which emphasizes professionalism, mutual respect, and collegiality. We are here because we believe that medicine we can be proud of is only sustainable within a culture that allows everyone to thrive.

The Client Service Representative is directly responsible for oversight of client financial transactions, information, patient flow and scheduling. In addition, this position also acts as the liaison between clients, referring veterinarians and doctors on shifts.

This position does require a knowledge of emergency and specialty veterinary medicine, financial skills, and an empathetic and highly diplomatic approach to client interactions. Critical thinking skills and a solutions-based approach are essential elements for success in this role. Prior experience with handling complex client financial transactions in an Emergency Veterinary setting is a prerequisite for successful candidates.

Key Responsibilities:

· Proficient in Windows-based systems, EzyVet/ Smart flow and ability to interface with various payment systems such as Clover, Care Credit, Scratch pay

• Triage client calls and requests for information
• Coordinate flow of information to clients, staff and doctors
• Collect payments and deposits
• Assist clients in alternative payment solutions
• Maintain patient records and correspondence

This is a full-time permanent position with very competitive compensation. The position does include a robust benefits package, including:

• Health Insurance with hospital contribution
• Overnight pay differential
• Vision Insurance
• Dental Insurance
• Mental Health Benefit- employer paid
• Life Insurance- employer paid
• PTO- 2 weeks accrued year one
• 5 Sick days per year
• Paid holidays
• Generous personal pet discounts
• Flexible scheduling

Job Type: Full-time

Salary: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Overnight shift
• Weekends

Experience:

• Specialty/ER Veterinary: 1 year (Required)

Ability to Relocate:

• Anaheim, CA 92806: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Shift availability:

• Day Shift (Preferred)
• Overnight Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Anaheim, CA Required)

Ability to Relocate:

• Anaheim, CA 92806: Relocate before starting work (Required)

Work Location: In person