Front Desk
6 days ago
Canine to Five is currently seeking a front desk representative/customer service associate for our busy midtown Detroit location
Our ideal candidate is a people person, thrives in a fast-paced, detail-oriented environment, makes it a personal mission to beat a sales goal, remembers a face, all while making sure that each of our customers needs are met. It's a given that they must also love dogs, but who doesn't?
WE HAVE PERKS
- Health, Vision and Dental
- Paid Time Off
- Customer Tips
- Profit Sharing Bonus
- Benefits for full-time employees
- Paid Breaks
- Community Discounts
- Growth Opportunities
Responsibilities:
- Answer phones and respond to customer inquiries and issues
- Relay information to our clients about their dog's stay including behavior, habits and facility activities
- Create and sustain professional long term relationships with customers
- Ensure all customers have a positive interaction (i.e. 10-4 rule)
- Handle customer concerns in a proactive and professional manner
- Overall, create and maintain a friendly and positive atmosphere
- Meet assigned Daily/Weekly/Monthly Sales Goals
Requirements:
- Loves dogs and is very comfortable handling dogs of all sizes.
- Ability to meet and exceed a sales goal regularly
- Excellent verbal and written communication
- Team-oriented, Positive, Can-Do Attitude
- Familiar with Gmail, Google Drive and Google Calendar
- Outgoing personality with a customer-centric mindset
- Proven success and comfort with managing multiple priorities
- Ability to plan, negotiate, and problem solve
- Adaptable to unexpected situations and problems
- Two or more years of relevant Customer Service/Sales experience
- Attention to detail
- Morning and weekend availability
- Availability to work a minimum of 3-5 shifts per week, mornings and weekends
Schedule:
- Varying shifts between 6:30am-8:00pm Monday-Friday
- Rotating weekends and holidays
- Shorter Sunday shifts: 8-11:00am, 5-8:00pm
Compensation:
- $12.50/hour + Tips after 60 days
- Profit Sharing Bonuses
COVID-19 considerations:
Learn more about what we are doing to keep our team safe.
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