Billing Supervisor

Overview

At New Leaf Clinic, we are dedicated to transforming lives through high-quality, compassionate dual-diagnosis treatment. Our Billing Supervisor plays a key leadership role in ensuring the financial stability and operational integrity of our Intensive Services and Recovery Housing programs.

The Billing Supervisor oversees all aspects of the billing and insurance authorization process, ensuring accuracy, compliance, and efficiency. This position provides supervision and guidance to the Insurance Authorization & Billing Specialist, manages payer relationships, and supports the organization's overall revenue cycle.

If you are detail-oriented, solution-driven, and passionate about supporting meaningful recovery work through operational excellence, this is an excellent opportunity to join a mission-focused team.

Leadership & Supervision

• Supervise the Insurance Authorization & Billing Specialist, ensuring accuracy and timely completion of daily tasks.
• Provide coaching, training, and oversight to billing staff.
• Act as the primary contact for payer audits, billing questions, and complex claim issues.
• Collaborate with leadership to streamline billing workflows and improve revenue cycle performance.

Billing & Revenue Cycle Management

• Oversee and perform billing operations including claim submission, posting, remittance processing, and reconciliation.
• Track payer responses, manage denials and appeals, and ensure timely follow-up on outstanding claims.
• Maintain compliance with all AODE, BHMSG, and Medicaid regulations.
• Generate regular reports on billing accuracy, aging, and reimbursement trends.
• Partner with the Director of Operations and CEO to ensure fiscal accountability and accuracy.

Authorization Oversight

• Supervise insurance verification, prior authorizations, and reauthorizations for Intensive Services and Recovery Housing.
• Review clinical documentation to ensure all information aligns with payer requirements.
• Monitor authorization dates, utilization reviews, and renewals to prevent service interruptions.
• Maintain accurate documentation and logs of all authorization activities.

Administrative Support & Compliance

• Ensure accurate data entry, processing of disability records, and proper record maintenance.
• Stay current on payer policy updates, coding changes, and documentation standards.
• Uphold confidentiality and ethical billing practices in accordance with HIPAA and agency policy.
• Support leadership in preparing for audits and maintaining compliance with state and federal standards.

Qualifications

Minimum Requirements:

• High school diploma or GED required; Associate's or Bachelor's degree in Business, Healthcare Administration, or related field preferred.
• At least 2 years of experience in medical billing, authorizations, or utilization review.
• Knowledge of CPT/ICD-10 coding, Medicaid/Medicare billing, and commercial payer procedures.
• Strong computer skills, including Google Workspace and EHR systems.
• Excellent organization, attention to detail, and problem-solving abilities.
• Proven ability to handle confidential information with discretion and professionalism.

Preferred Qualifications:

• Supervisory experience in a healthcare or behavioral health billing role.
• Familiarity with Kentucky Medicaid and managed care payers.
• Experience with KIPU, TheraNest, or comparable EHR platforms.
• Knowledge of AODE/BHMSG compliance standards specific to Intensive Services.

Job Type: Full-time

Pay: $50, $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person