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Senior Business Operations Analyst
5 days ago
Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The State Health Benefits Bureau (SHB) administers comprehensive benefits for the State of New Mexico employees and Local Public Bodies (LPB).
The SHB Senior Business Operations Analyst will:
Create a process to ensure compliance by maintaining confidentiality and abiding by State laws, federal laws, agency rules and regulations related to SHB administration;
Maintain the SHB administrative guide and plan documents;
Participate in legislative session and carrier plan documents;
Assist the Benefit Analyst III / Wellness Coordinator to ensure wellness communications for supplemental programs are submitted timely;
Serve as one of the benefits records liaisons and the department's safety compliance officer.
How does it get done?
The SHB Senior Business Operations Analyst is responsible for:
Creating clear and concise technical documentation, developing engagement presentation materials and communication materials for the State of New Mexico and Local Public Body (LPB) members;
Creating training materials for New Employee Orientation and Human Resource personnel;
Clerical duties as assigned;
Participating and / or leading regularly scheduled wellness meetings to review and discuss wellness programs and utilization;
Participating in Open Switch Enrollment and 1095C distribution;
Serving as one of the benefit trainers for Human Resources and member trainings, reviews and revisions.
Who are the customers?
The 58,000 members of the State of New Mexico Group benefit plan and their dependents;
Benefit carriers
Other State of New Mexico agencies;
The Legislative Finance Committee (LFC).
Ideal Candidate
The 58,000 members of the State of New Mexico Group benefit plan and their dependents;
Benefit carriers
Other State of New Mexico agencies;
The Legislative Finance Committee (LFC).
Minimum Qualification
Associate Degree in Business Administration, Public Administration, or Accounting and one (1) year of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or in the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
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Agency Contact Information: Alex Rodriguez, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
