Auto Glass Technician

2 days ago

Chattanooga, Tennessee, United States Tire Discounters, Inc. Full time

Looking for an exciting opportunity to join a fast-growing company and help develop its processes? Then Chips Auto Glass is the right place for you

Chips Auto Glass, a Tire Discounters company, is looking for Automotive Glass Technicians to join our team. We offer competitive weekly pay, a fantastic bonus structure, great benefits, AND we supply all your tools. As a family-owned company, we truly believe in investing in our people. Chips Auto Glass offers paid training and company paid AGRSS certification. Come to Chips Auto Glass for a job, stay for a career.

POSITION OVERVIEW:

Chips Auto Glass is actively recruiting for Automotive Glass Technicians. They must be skilled in both cold knife & fiber wire removal, along with outstanding customer service by completing jobs with only the highest quality standard in mind. This is a mobile Glass Technician position, and therefore will work both in shop and mobile going to customer locations. Must be able to work on your own and as a team.

A CLOSER LOOK BEHIND THE GLASS:

  • Professionally install vehicle glass by using both Cold Knife, Extractors & Fiber Line following all AGRSS & DOW Fitting and adhesive processes.
  • Deliver all Chips Auto Glass services without assistance at Shop or Mobile Shop in the most efficient and timely manner focusing primarily on safety, quality, and exceptional customer service.
  • Deliver work orders, customer administration and customer communication through the Chips Auto Glass process and systems.
  • Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday.
  • Mentor, train, and assist other Technicians daily.
  • Communicate clearly and effectively with all scheduled customers using various forms of technology, including but not limited to in-person, texting, or phone call conversations.
  • Ability to perform dynamic recalibrate Advanced Driver Assistance Systems utilizing Autel Scan Tools and processes.
  • Professionally install power window regulators and replace side and back window glass.
  • Have an advanced mechanical aptitude with the ability to demonstrate and share extensive knowledge of the Auto Safety Council (AGRSS) Fitment process.
  • Ability to adjust to changes in schedule and work diligently and effectively with Customer Advocates and Dispatch to ensure customers are assisted in a timely manner.
  • Ability to cut flat glass and install as needed.
  • Provide customers with status updates for each repair or replacement scheduled.
  • Begin each day successfully by adhering to our daily Check-In Check-Out process.
  • Present, promote and sell Chips Auto Glass promotional items to customers.
  • Report any unexpected damage, accidents, injuries, or incomplete jobs to Glass Service Manager.
  • Undertake any other duties given to you by Glass Service Manager
Qualifications

THE TOOLS NECESSARY FOR SUCCESS:

  • AGRSS Certified OR required to become certified within 6 months.
  • Have 3+ years of equivalent experience preferred, 1+ year required.
  • High School diploma or equivalent
  • Consistently exceed productivity (five installs per days) & quality standards
  • Follow Chips Auto Glass policies and procedures on every job.
  • Fulfill all physical requirements of the job, including, but not limited to:
    • Ability to lift and carry up to 75 lbs. for short periods multiple times a day
    • Maintain adequate range of motion in upper extremities (shoulder, arm, elbow)
    • Remain on your feet for extended periods of time
  • Ability to work at elevated heights
  • The ability to operate a commercial vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements.
  • Follow Chips Auto Glass policy on Personal Protective Equipment, including but not limited to: safety glasses, uniform, approved footwear & nitrile gloves while working.
  • Safely handle sharp tools and razor blades while working with and around hazardous chemicals
  • Ability to remain flexible with hours and days trained/worked as workload fluctuates due to frequent changes in customer and business demands.
  • Work, collaborate effectively and assist other Technicians and leadership on a daily basis
  • Working outdoors in both cold and hot weather
  • Maintain a professional appearance as well as maintenance and cleanliness requirements on Company vehicles.
  • Exhibit self-motivation with organizational and time-management abilities.
  • Complete all assigned training and certifications within the allotted timeframe.
  • Ability to work independently with minimal supervision.
  • Ability to work Saturdays.

COMPENSATION PLAN

Pay : Hourly rate + Monthly Bonus

Our Automotive Glass Technicians have earning potential of base hourly rate, overtime, and monthly bonus opportunities factored in - sometimes more

ADDITIONAL REQUIREMENTS:

  • Must be authorized to work in the USA
  • No smoking in company van or on customers property

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