Security Supervisor

ArtCenter College of Design is searching for an experienced Security Supervisor to join our team.

The salary range for this position: $

Final salary is based on education, experience, skills relevant to the role, and internal equity.

About ArtCenter

Founded in 1930 and located in Pasadena, California, ArtCenter College of Design is a global leader in art and design education and has had an international reputation for its rigorous, transdisciplinary curriculum, faculty of professionals, strong ties to industry, and commitment to socially responsible design. ArtCenter is a private nonprofit fully accredited by the WASC Senior College and University Commission (WSCUC).

Every position at ArtCenter plays an important part in carrying out the cultural values, goals, strategic vision, and mission of the College. This includes upholding and cultivating an inclusive, respectful, and welcoming environment where everyone feels a sense of belonging.

Reporting to the Director, Campus Security Services, the ArtCenter Security Supervisor is responsible for overseeing and coordinating the day-day activities of the ArtCenter's contract security team. The incumbent will work directly with the contract security providers Campus Manager, Supervisors and Officers. This role leads the team with a strong focus on customer service, community engagement, and effective service delivery to maintain a safe, inclusive, and welcoming campus environment. In the absence of senior leadership this position will coordinate and manage any onsite emergency response.

The Supervisor collaborates closely with students, faculty, staff, and visitors to build trust and transparency while addressing security needs with empathy and professionalism. Key responsibilities include administrative and operational functions, such as parking operations, access control systems, emergency preparedness, and incident response coordination. This position will provide leadership and operational oversight with a commitment to serving and connecting with the campus community.

We are hiring for 4 positions with different shift schedules. Each position is full-time on-site (35 hours per week). Please indicate which shift you prefer or if you are open to any shift.

Available Shifts:

• Morning Shift

• Days: Monday – Friday, 8:30 a.m. - 4:30 p.m.

• Swing Shift

• Days: Wednesday – Sunday, 4 p.m. -12 a.m.

• Graveyard Shift

• Days: Friday – Tuesday, 11 p.m. - 7 a.m.

• Relief Shift

• Days: Saturday & Sunday (Morning), 8:30 a.m. - 4:30 p.m., Monday & Tuesday,(Swing) 4 p.m. - 12 a.m., Wednesday (Grave), 11 p.m. - 7 a.m.

The position will require flexibility to work a staggered, or alternate schedule to meet the demands of the work, which could include weekends or evenings. The position will work across both Colleges Campuses. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.

Essential Functions

Security Operations — 45%

• Acts as the Colleges initial onsite incident commander during emergencies, making decisions regarding the deployment of contract security staff, requesting emergency services and coordinating with emergency responders while maintaining communicating with College leadership.
• Oversee the contract security staff for the proactive crime prevention and the protection of life and property
• Update and enforce security policies, procedures, and training programs; ensure all contract security personnel remain compliant and informed.
• Conduct, review and/or approve all written reports (security and incident reports), parking citations and warnings; conduct follow-up investigations if needed
• Maintain and monitor department records, and reports that pertain to security management as required by law
• Identify potential liability risks and implement mitigation strategies. Inform the Director of Campus Security Services of incidents that may attract media attention or violate school policy

Compliance and Programming — 30%

• Assist with testing of the campuses emergency notification systems to ensure functionality and readiness.
• Complete after-action assessments with the security team to ensure best practices are upheld; revise where needed
• Confirm all incidents are properly documented and reports are completed when required.
• Ensure that all Clery related reports are documented, and the Director of Campus Security Services is informed of the violation.

Department Operations — 20%

• Provide oversight of the day-to-day contract security operations and ensure the department's work is aligned with, and in support of, the goals and objectives of ArtCenter's overall strategic plans
• Enforce all College policies, including safety protocols

Non-Essential duties — 5%

• Serve on educational or college-wide committees, work groups, task forces and/or councils
• Attend conferences and seminars
• Other duties as assigned

Required Qualifications:

• High school diploma or GED equivalent
• Minimum of 2 years of experience working with contract security teams, with a solid understanding of security officer roles, responsibilities, and daily operational requirements. Experience with emergency responses preferably on a campus or highly populated account
• Must have the ability to exercise good judgment, collect and analyze data, establish facts, define problems and recommend solutions
• Effective oral and written communication skills, with the ability to resolve conflicts, solve problems, and effectively engage with the campus community, contractors, and vendors. Skilled in preparing accurate and detailed reports. Ability to implement measures to prevent crime and improve safety on campus
• Current CPR/First Aid, AED certification
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Proficient in or able to quickly learn security related computer-based systems and programs, such as MaxPro, and Prowatch Honeywell systems and Maxient, or other related databases
• Knowledge of security systems, including fire life safety, access control, alarms and Internet Protocol (IP) camera systems
• Ability to work weekends and evening hours, and to staff events
• Ability to enforce and implement policies and procedures
• Must be able to successfully pass a criminal background check
• Must have a valid driver's license
• State of California Bureau of Security and Investigative Services (BSIS) certified security officer (Guard Card)
• Demonstrated experience in cultivating an inclusive, respectful, and welcoming environment into workplace practices within ArtCenter's diverse communities

Preferred Qualification

• Experience in Higher Education

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This is a full-time on-site position, working on both campuses. The exact schedule is to be determined and will be a regular 35-hour work week. The position will require flexibility to work a staggered, or alternate schedule to meet the demands of the work, which could include weekends or evenings. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.

Environment: Work is performed both in a standard office setting and outside with frequent interruptions and distractions; extended periods of time viewing computer, monitors and machinery; interactions with other individuals. Due to the nature of the work environment, there is exposure to fumes, dust and noise.

Physical: Primary functions require sufficient physical ability and mobility to work in an office and campus setting; to stand or walk for prolonged periods of time; including, bending, kneeling, crouching, reaching, squatting, and twisting; to lift, carry, push, and/or pull moderate to heavy amounts of weight (50 pounds) or team lift (100 pound) ; to operate office equipment requiring repetitive hand movement and fine coordination, drive college vehicles, handle or feel objects, tools or controls; and to verbally communicate to exchange information. Effective verbal communication skills to present and respond to requests. Responsibilities may also include hazards such as contact with abusive or combative individuals, and first responder to emergency scenes. Regular and consistent attendance are required for most positions. Must be able to work long hours and weekends. Ability to travel around and between campuses and buildings.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, looking at equipment, viewing a computer terminal and other normal work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal work communication or exchange ideas with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

Diversity Statement

ArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.

Equal Opportunity Employer

ArtCenter is committed to a policy of equal employment opportunity and does not discriminate against its employees or applicants on the basis of race (including hair texture and protective hairstyle), color, religion (includes religious dress and grooming practices), sex/gender (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), gender identity, gender expression, sexual orientation, marital status, medical condition (genetic characteristics, cancer, or a record or history of cancer), military or veteran status, national origin, ancestry, disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics), genetic information, request for family care or medical leave, age (over 40), criminal background (Fair Chance Act), reproductive health decision-making, off-duty and off-premises cannabis use, or any other actual or perceived characteristic protected by applicable state or federal law. Equal employment opportunity is extended to all persons in all aspects of the employer-employee relationship, including without limitation, recruitment, hiring, upgrading, learning and professional development, promotion, compensation, benefits, leave of absence, transfer, discipline, layoff, recall and termination. This commitment applies to all persons involved in the operations of ArtCenter and prohibits unlawful discrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at

Applicant Rights (Prior Cannabis Use)

ArtCenter will not request information from an applicant relating to the applicant's prior use of cannabis. ArtCenter will not use information obtained from a criminal history about an applicant or employee's prior cannabis use, unless ArtCenter is permitted to consider that information under applicable law.

Employment At-Will

All employment with ArtCenter is for an unspecified term and is "at-will." Employees are free to resign at any time, with or without reason, and with or without prior notice. Similarly, ArtCenter has the right to terminate the employment relationship at any time, with or without cause, and with or without prior notice. This "at-will" employment, which includes the College's right to transfer, discipline, demote, or change the conditions of employment with or without cause and with or without prior notice, cannot be modified, amended or waived by any oral or implied agreement, and may be modified or altered only by an express individualized written employment agreement signed by both the employee and the College president

ArtCenter Employees have a Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter's Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs or designee, or the Associate Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.