Front Desk Receptionist

7 hours ago

Ellicott City, Maryland, United States Refined Integrative Psychiatry & Wellness LLC Full time

Front Desk Receptionist (Part Time)

Refined Integrative Psychiatry & Wellness LLC

Location: Ellicott City, MD

Start Date: Employment will begin following the interview and acceptance of this offer, on a mutually agreed upon date.

Schedule: Monday through Friday, 9 AM – 5 PM (20 hours per week required)

About Refined Integrative Psychiatry

Refined Integrative Psychiatry is a growing outpatient mental health practice that integrates psychiatric medication management, psychotherapy, and acupuncture. Our mission is to provide compassionate, evidence-based, and holistic care that supports both emotional and physical wellness.

We are looking for a dependable, detail-oriented, and professional front desk receptionist who enjoys providing excellent patient service in a collaborative and supportive environment.

Position Overview

The front desk receptionist serves as the first point of contact for patients both in person and over the phone. This role involves managing day-to-day administrative and clerical duties to ensure a smooth, efficient, and welcoming operation within the practice.

Key Responsibilities

  • Greet and check in patients for appointments
  • Assist the Medical Director with email correspondence, medication refill organization, and coordination of patient care.
  • Answer phone calls and respond to messages promptly and courteously
  • Schedule, confirm, and modify appointments as needed
  • Verify insurance coverage and collect copayments during check-in
  • Maintain treatment rooms and prepare them between sessions
  • Assist with office operations, including:
  • Sending and responding to emails
  • Scanning, faxing, and filing documents
  • Sending forms and handling correspondence
  • Keeping the reception and waiting area clean and organized

Qualifications

  • High school diploma required, college preferred
  • Previous experience in a medical or mental health office preferred but not required
  • Excellent communication and interpersonal skills
  • Reliable, organized, and able to multitask in a fast-paced setting
  • Proficient with computers, email, and Microsoft Office
  • Professional appearance and compassionate attitude

Schedule and Compensation

  • Work Hours: Monday through Friday, 9 AM – 5 PM (20 hours per week required)
  • Pay: Starting from $17.00 per hour, based on experience and qualifications
  • Employment Type: W-2 employee

Employee Benefits

  • Paid Sick Leave: Up to 34 hours annually
  • Workers' Compensation Insurance: Provided by employer
  • Employee Discounts: Reduced rates for psychiatric, acupuncture, and wellness services within the practice
  • Paid training and orientation
  • Supportive, team-based environment
  • Flexible scheduling within business hours

How to Apply

Please email your resume and a brief cover letter to with the subject line "Front Desk Receptionist "

Job Type: Part-time

Pay: $ $20.00 per hour

Benefits:

  • Flexible schedule

Ability to Commute:

  • Ellicott City, MD Required)

Ability to Relocate:

  • Ellicott City, MD 21042: Relocate before starting work (Required)

Work Location: In person

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