Executive Director, Workday Technology

Job Description
The Executive Director of Workday Technology is responsible for overseeing the implementation, configuration and optimization of Workday Solutions at Northwest Bank to ensure robust adoption and operational efficiency. This role will drive technical strategy, oversee architecture decisions and manage Northwest's technology ecosystem. This role partners Finance, IT and HR delivering compliant and scalable solutions.

Essential Functions

• Partner with Finance and HR Product Owners to define the long-term Workday roadmap
• Direct and mentor technical teams across integrations, security, reporting and data conversion
• Lead end-to-end technical strategy for enterprise Workday implementations
• Manage recurring large-scale data loads to and from Workday ensuring accuracy, security and regulatory compliance with data policies
• Collaborate with IT teams to establish and maintain system architecture and security protocols
• Oversee quality assurance for all technical deliverables
• Lead and manager a Workday Technology team which includes providing direction and supervision to direct staff, setting clear expectations, providing regular feedback, conducting annual performance reviews, and escalating employee performance issues and operational risks
• Foster a culture of inclusivity, collaboration and high performance
• Ensure data security, privacy, and regulatory compliance across all Workday modules
• Establish governance frameworks for configuration, integrations, and change management
• Oversee Workday architecture design and integration with banking systems (ERP, core banking, risk tools)
• Manage API strategy, middleware, and cloud infrastructure supporting Workday
• Drive system optimization, performance tuning, and continuous improvement initiatives

Additional Essential Functions

• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education
Master's Degree Business, Information Technology or equivalent

Bachelor's Degree Business, Information Technology or equivalent

Work Experience
years Enterprise Workday experience

years Technical leadership/architect role

8 - 12 years Managerial Experience

Additional Knowledge, Skills And Abilities
Deep knowledge of Workday HCM, Financials, Payroll, and Integration frameworks

Familiarity with Workday Extend, Workday Skills Cloud, and Workday Reporting & Analytics.

Understanding of Workday security models, compliance, and data governance

Ability to design and oversee Workday architecture and integrations with banking systems

Experience with API management, middleware, and cloud-based solutions

Knowledge of AI/ML capabilities in Workday for skills-based talent management

Building and maintaining a technology roadmap aligned with business objectives

Driving Workday optimization strategies and continuous improvement initiatives

Aligning platform capabilities with regulatory requirements and banking compliance standards

Leading HR and Finance digital transformation using Workday

Strong stakeholder engagement and communication skills for adoption

Expertise in organizational change management and training strategies

Leading cross-functional teams (HR, Finance, IT) and external consultants

Fostering a culture of innovation, collaboration, and continuous learning

Understanding banking operations, regulatory frameworks, and risk management

Familiarity with financial reporting standards and compliance in banking

Workday HCM – Human Capital Management for HR processes

Workday Financial Management – For accounting, procurement, and financial reporting

Workday Payroll – Payroll processing and compliance

Workday Integration Tools – Workday Studio, Workday Extend, and Workday APIs for custom integrations

Workday Reporting & Analytics – Advanced reporting, dashboards, and data visualization

ERP Systems (SAP, Oracle Financials) – Often integrated with Workday for financial operations

Core Banking Platforms (FIS, Temenos, Finastra) – For transactional and compliance data exchange

Risk & Compliance Tools (e.g., Archer, MetricStream) – For governance and regulatory adherence

MuleSoft, Dell Boomi, Informatica – For connecting Workday with other enterprise systems

API Gateways – For secure data exchange between Workday and banking applications

Tableau, Power BI, or Workday Prism Analytics – For advanced analytics and visualization

Snowflake, AWS Redshift, or Azure Synapse – For data warehousing and reporting

ServiceNow – For IT service management and workflow automation

Jira, Confluence – For Agile project tracking and documentation

Microsoft Project or Smartsheet – For planning and execution

Licenses and Certifications
Workday Integration Certificate

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.