Security Control Room Officers Needed

2 days ago

Houston, Texas, United States Prevail Security Services Full time

Now Hiring: Control Operator –

Join Prevail Security Services and take the next step in your security career as a Control Operator. This is an exciting opportunity to play a key role in protecting clients, maintaining site safety, and ensuring smooth operations. With comprehensive training, career advancement opportunities, and a supportive team environment, you'll gain valuable experience in a growing security organization.

Starting Pay: $16–$17 per hour
Location: Allen Parkway
Position Type: Full-Time | Various Shifts (Days, Nights, Weekends)

About the Role

As a Control Operator at Prevail Security Services, you will be responsible for ensuring the safety and security of assigned facilities through vigilant monitoring, coordination, and communication. Your duties will include:

  • Monitoring security systems and surveillance equipment

  • Dispatching officers and responding promptly to alarms or incidents

  • Conducting routine patrols and site inspections

  • Maintaining detailed and accurate daily logs and digital reports

  • Providing professional customer service and support to clients and team members

  • Upholding all safety and security protocols to ensure a secure environment

You will work closely with a team of dedicated professionals committed to excellence in safety and client service.

What We're Looking For

To be successful in this role, candidates should possess:

  • At least 1 year of professional security experience (office building or control room experience preferred)

  • A valid driver's license

  • Ability to travel to the Allen Parkway area proximity preferred)

  • An active security license (required)

  • Strong communication and problem-solving skills

  • Ability to work independently and remain calm under pressure

  • Basic smartphone proficiency and ability to complete digital incident reports

  • Familiarity with security software and monitoring tools (a plus)

  • Flexible availability - must be able to work day, night, and weekend shifts

Why Join Prevail Security Services?

  • Competitive hourly pay with room for advancement

  • Ongoing training and skill development

  • Supportive, team-oriented environment

  • Opportunity to make a meaningful difference every day

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