University Advisor

2 days ago


Springfield, Massachusetts, United States Western New England University Full time
Job Details Springfield, MA Full Time Staff Master's Degree $ $ Salary Description

PURPOSE OF THIS POSITION: 

The University Advisor works in a culture of collaboration with a faculty, career and peer advisor in a shared advising model. Reporting to the Director of University Advising, the University Advisor is dedicated to student success, serving as a trusted and consistent resource to students, providing accurate and reliable information to assist them in meeting academic and personal goals. The University Advisor possesses a high attention to detail, demonstrates strong interpersonal skills, embraces advising technology, thinks critically and possesses an understanding of college student development theory.

DISTINGUISHING CHARACTERISTICS: 

Essential Job Functions:

  • Work collaboratively with comprehensive advising team including faculty, career, and peer advisors to provide holistic advising support to students
  • Provide developmental advising for a caseload of students from enrollment to graduation 
  • Assist students with major exploration, sharing curricular and co-curricular opportunities
  • Help students understand how curricular and co-curricular opportunities fit into the bigger picture of their life, career, and academic goals.
  • Engage in purposeful discussion with students to learn about course performance and interests
  • Provide accurate and current curricular information to undergraduate students, assisting in the development of achievable academic goals and degree plans 
  • Assist students in clarifying their understanding of academic skills, strengths and challenges, personal values, abilities, and goals
  • Communicate important University policies and procedures to students 
  • Coordinate and implement outreach interventions for at risk students focused on student success and retention
  • Monitor and advise students to ensure satisfactory progress, including warnings, probations and holds; following up accordingly
  • Create a welcoming environment that is inclusive of all students from all backgrounds.
  • Utilize technology to identify and support at risk students, using data analytics 
  • Maintain complete and accurate documentation of all student interactions, designing completion plans
  • Assist students in learning University planning tools in self service
  • Understand FERPA policies and regulations 
  • Stay abreast of changing institutional information including new programs, course changes and important dates 
  • Make referrals for students to appropriate campus resources
  • Potentially teach a section of BLUE 101 course for new students
  • Involvement at Summer Orientation program and assist with registration for incoming new students
  • Present at prospective student events
  • Perform other duties as assigned
Qualifications

REQUIRED KNOWLEDGE, SKILL AND ABILITIES: 

Master's degree in student affairs, counseling or related field. Understanding of student development theory and developmental advising and experience counseling students in curricular exploration preferred. Experience working with diverse student populations in a higher education setting. Should possess excellent interpersonal, written and oral communication skills, attention to detail with the ability to establish and maintain effective relationships with students, faculty and staff. Ability to work independently and within a team.

HOURS:      

This is a full-time position. 


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