Patient Services Representative

2 weeks ago

Monroe NY, United States MOTION PT Group Full time $32,000 - $40,000 per year

Overview:

Patient Services Representative

Job Location: 411 NY-17 M Monroe, NY (Orange County; outpatient clinic)

Job Type: Full-Time (Mon - Fri; 40 hours per week. Will further discuss work schedule during interview.)

Salary: $19.00/hour (commensurate with experience)

How MOTION PT Group, a member of the Confluent Health Family Supports You:

  • Competitive salary Employee-centric work culture from the top, down
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks
  • And more

Responsibilities:

You'll achieve success by:

  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications:

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Who We Are:

Motion PT Group is a member of the Confluent Health family of companies, we're more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.

Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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