Security Systems Specialist-Overnight Shift

6 days ago

Washington, Washington, D.C., United States Johns Hopkins University Full time

We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of University Security Systems Specialist (Overnight Shift) at the Hopkins Bloomberg Center in Washington, DC. This position is for the overnight shift (11:30 PM-7:00 AM)

Specific Duties and Responsibilities

  • Monitor and respond to proprietary closed circuit television systems for events or activities that may require a security response.
  • Provide general assistance and information to University students, faculty, staff and visitors.
  • Complete tasks as may be necessary for the operation of the Command Center.
  • Answer telephone and radio calls emergency or non-emergency calls, assess the nature of the call and determine appropriate level of response.
  • Dispatch the appropriate level of public safety response public per University policy and guidelines.
  • Coordinate responses of HBC Public Safety, Facilities Management, Student Affairs and transmit pertinent information to University security personnel.
  • Track locations of public safety personnel and relay pertinent information.
  • Contact and facilitate law enforcement and/or Fire and EMS response to university incidents.
  • Keep Public Safety management apprised of emerging and ongoing incidents.
  • Create and maintain manual and computerized reports, logs, records and data.
  • Promulgate schedules of events and building access requirements.
  • Serve as the University switchboard and the liaison for student's health care and facilities emergency maintenance during non-business hours.
  • Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments.
    Other duties as assigned.

Requirements

Must be available to work weekends, holidays and other than regularly scheduled shifts.

Minimum Qualifications

  • High school Diploma/GED required.

  • Two (2) years related experience working with security systems, including familiarity with communication technology and call-taking techniques.

Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Technical Qualifications & Specialized Certifications:

  • Proficiency in Microsoft Office Suite is required, must be familiar with each program, and windows computers for troubleshooting computer related issues; and skills to utilize innovative, wireless technology.
    Proficient in CCTV systems, video analytics, camera positioning, and knowledge of different surveillance technologies.

Preferred Qualifications

  • Prior law enforcement communications call center, security company communications center, or emergency management agency experience.
  • Crime analyst or criminal research specialist experience.
    Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.

Classified Title: Security Systems Specialist

Job Posting Title (Working Title): Security Systems Specialist-Overnight Shift (Hopkins Bloomberg Center)

Role/Level/Range: ATO 40/E/02/OD

Starting Salary Range: $ $28.80 HRLY (Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday-Friday 11:30 PM-7:00 AM

FLSA Status: Non-Exempt

Location: District of Columbia

Department name: 555 Penn

Personnel area: University Administration

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