Night Auditor

2 weeks ago

Los Angeles, California, United States Dream Hollywood Hotel Full time


Position Purpose

Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay.  The Night Auditor normally works a regular 3rd front desk shift but may be asked and assigned another shift due to work needs.

Duties and Responsibilities

  • Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
  • Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.
  • Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times.
  • Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.
  • Maintain guest history files.
  • Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.
  • File registration cards and vouchers by room number.
  • Assist and process overbooked or "walked" guests.
  • Assist and provide room change accommodations.
  • Document all guest requests, complaints, or problems.
  • Resolve guest complaints to ensure guest satisfaction.
  • Maintain organized and clean work area with necessary supplies.
  • Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.
  • Communicate with prior shift's Front Desk Agent to review all follow-up items.
  • Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.
  • Process end of day reports.

Knowledge, Skills, and Attributes

  • Must be able to sustain composure, remain calm and possess a positive attitude.
  • Must be energetic and outgoing.
  • Must be service oriented with excellent customer service skills.
  • Must be able to follow directions with focus to detail, speed, and accuracy.
  • Must be a team player with the ability to work under minimal supervision.
  • Must be able to multi-task in a fast paced work environment.
  • Must possess excellent interpersonal and organizational skills.
  • Must have basic knowledge of arithmetic.
  • Must have the ability to input data and access information on the computer.
  • Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.
  • Must be able to read, write and understand the English language.
  • Must be able to exercise confidentiality and discretion. 
  • Must be able to effectively communicate.

Qualifications

Education:       High School Diploma or equivalent GED certificate preferred. Preferred technical diploma from a trade college.

Experience:     Strong technical skills with preferably three years of years of hotel experience.


  • PT Night Auditor-Friday

    6 days ago

    Los Angeles, California, United States Schulte Hospitality Group Full time

    Job Closing Date: October 30, 2025 or until filled.  Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team at Table Mountain Inn Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and...

  • Senior Risk Analyst

    2 weeks ago

    Los Angeles, California, United States Lockton Companies Full time $120,000 - $190,000 per year

    Working at LocktonAt Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering...

  • Night Auditor

    4 weeks ago

    Los Altos, United States Residence Inn Palo Alto Los Altos Full time

    InnVentures OverviewDriven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year...

  • Night Auditor

    2 weeks ago

    Los Angeles, CA, United States Dream Hotel Group Full time

    Position Purpose Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift but may be asked and assigned another shift due to work needs. Duties and Responsibilities Main responsibilities include...

  • Night Auditor

    4 weeks ago

    Los Angeles, United States Marriott Full time

    Guest Experience SpecialistOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to...

  • Night Auditor

    2 weeks ago

    Los Angeles, United States Marriott International Full time

    Job DescriptionPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk...

  • Night Auditor

    3 weeks ago

    Los Angeles, United States Los Angeles Staffing Full time

    Guest Experience SpecialistOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to...

  • Overnight Auditor: Reconcile Accounts

    4 weeks ago

    Los Altos, United States Residence Inn Palo Alto Los Altos Full time

    A hospitality company is seeking a Night Auditor to oversee operations during overnight hours. This role is crucial for ensuring guest satisfaction and involves managing daily transactions and resolving issues. Candidates should have previous customer service experience and be comfortable working the night shift, including weekends and holidays. Strong...

  • Night Audit

    3 weeks ago

    Los Angeles, United States Marshall Hotels & Resorts Full time

    Join The TPG Hotels, Resorts & Marina TeamTPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality...

  • Night Auditor

    1 week ago

    Los Alamos, NM, United States Denco Family Inc Full time

    Job DetailsJob Location 124 State Hwy 4 Los Alamos NM 87544 Hampton Inn&Suites 30806 - Los Alamos, NM Salary Range $16.00 - $16.00 Hourly Description Hampton Inn & Suites located in Los Alamos, New Mexico is looking for a Night Auditor that will work the Front Desk. This position will be reporting to the General Manager and Property Management Team. The...

  • SENIOR ACCOUNTING SYSTEMS TECHNICIAN/EMERGENCY APPOINTMENT HOMELESSNESS

    2 weeks ago

    Los Angeles, United States Los Angeles Staffing Full time

    Senior Accounting Systems Technician/Emergency Appointment HomelessnessSalary: $90,820.32 - $122,388.00 AnnuallyLocation: Los Angeles County, CAJob Type: Full timeJob Number: Y0666A-EADepartment: HEALTH SERVICESOpening Date: 03/24/2025The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working...

  • Front Office Manager

    2 weeks ago

    Los Angeles, United States AlohaHP Full time

    Hotel Front Office ManagerLocation: Los Angeles, CAIndustry: Hospitality / Hotel ManagementEmployment Type: Direct HireOverview:A high-end hospitality group is hiring an experienced Hotel Front Office Manager to lead its guest services operations at a flagship Los Angeles hotel. This property serves a mix of business, entertainment, and international guests...