Assistant General Manager

3 days ago

Long Beach, California, United States Zankou Chicken, Long Beach Full time $26,000 - $60,000 per year

Pay Scale: $ $26.00

Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with 12 locations (and growing) across Southern California. At Zankou, we serve quality, natural, and uniquely delicious Mediterranean meals at an affordable price and with a "WOW" level guest experience.

We align ourselves on simple Core Values to ensure that we reach our mission the right way. Our Core Values are, Excellence, Teamwork and Care if this describes and you are passionate about food, quality, guest service and growth, come join our team

As an Assistant General Manager you will play a vital role in leading and supporting operations

Responsibilities:

  • Greets all customers in a friendly, and helpful in a timely manner
  • Take customer orders over the counter and phone orders
  • Offers information and suggestions about our menu to the customer
  • After the customer is done ordering repeat the order to the customer
  • Repeats order and show them their meal for accuracy
  • Follows up with customers to make sure needs are being met.
  • Acknowledges and addresses guest and Team Member concerns
  • Understands follows and executes all food safety and work safety requirements
  • Ensures product is being prepared, served and stored to company standard, following all food safety regulations (FIFO)
  • Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
  • Provides on-going coaching to store team. Identifies when processes and actions are consistent/inconsistent with restaurant expectations and standards and coach/praise in the moment.
  • Floor Control ("aces in their places") and provides breaks and meal periods
  • Leads the team to success, by training, coaching, and mentoring
  • Works closely with the General Manager to ensure proper store operations

Benefits & Perks:

  • Free Shift Meal
  • Paid Vacation
  • Training and Development Opportunities
  • Flexible Schedule
  • Referral Bonus – $800 per referral (upon completion of 90 days)
  • Medical, Dental, Vision and Life Insurance upon eligibility
  • Bonus Potential (based on achieved metrics)

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