UC Systems Subject Matter Expert Task Lead

2 days ago

Washington, Washington, D.C., United States Sev1tech, Inc. Full time $80,000 - $120,000 per year

Overview/ Job Responsibilities:

Sev1Tech is looking for a UC (Unified Communications) Systems Subject Matter Expert Task Lead to support a team providing enterprise IT operations support for a DHS customer. This position will be the lead for the unified communications systems and the subject matter expertise within the team.

The project is focused on infrastructure management and operations - e.g., monitoring, incident response, cybersecurity, system administration, patching, unified communications, hosting - with an emphasis on automation to:

  • Minimize manual intervention, improve efficiency, and reduce human errors
  • Implement platforms that orchestrate work-flows for end-to-end task execution
  • Utilize AI as well as predictive analytics to detect anomalies, predict failures, and initiate self-healing processes to reduce downtime and improve system resilience

Minimum Qualifications:

  • Bachelor's Degree
  • This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification
  • Experience in all UC systems including Avaya video phones, Microsoft Skype and Outlook, Polycom VTC Core systems and endpoints, Cisco systems and endpoints, ConnectedSign digital signage system, and the Cisco/vBrick Streaming-Portal-VideoOnDemand Service
  • Experience in VoIP
  • Minimum 5 years working experience in a UC environment.

Eligibility/Clearance Requirements: Eligibility for Entry on Duty clearance

About Sev1Tech LLC:

Welcome to Sev1Tech Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.

At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

Join the Sev1Tech family, where your potential for greatness is limitless Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.

Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media

For any additional questions or to submit referrals, feel free to reach out to

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