Family Support Specialist

Parents And Children Together is a statewide company that works with Hawaii's children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams. Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused.

If our mission and core values resonate with you, please consider us an organization to join. You'll be joining one of Hawaii Business Magazine's recognized Best Places to Work recipient for 2025 and for the previous 11 years.

Job Title: Family Support Specialist

Location/Work Status: Honolulu, Hawaii with flexible work environment

Job Type: Regular Full Time, Non-Exempt

Compensation: $23.46/hour with competitive benefits package

Benefit Highlights:

• 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays
• Medical Coverage through Kaiser or UHA – you chose the best option for your family
• 401K or Roth with 4% Employer Match
• Life Insurance
• Pet Insurance

Summary of Program and Position:

Ulupono Family Strengthening Program works to increase the internal resources of families to handle challenges they face with their children. Family support specialists on Oahu and Maui work with parents/caregivers of children ages birth to 17 years old to provide parenting education, promote child health, development and safety, offer emotional support, link families to resources in their community.

The Family Support Specialist provides voluntary, culturally appropriate, and strengths-based services related to child safety concerns to families referred by the Department of Human Services who are low to moderate risk for child abuse and neglect. This position is under the direct supervision of the Program Supervisor or Clinical Supervisor/Trainer.

Essential Duties:

• Ensures that the delivery of service is done in a manner consistent with the standards and guidelines established by the funding agencies, state law, and PACT policies and procedures.
• Conducts home visits, engaging families into services through persistent, creative outreach.
• Assesses each family's strengths and issues, identifies their needs, and develops goals and objectives as part of the Family-Centered Case Plan developed with the family. Completes required assessments (Child Safety Assessment and Comprehensive Strength and Risk Assessment Tool), including the Family Check-up assessments and intervention according to required timelines.
• Provides evidence-based social services using a trauma and healing-informed approach and motivational interviewing consisting of parenting skill building, child development education, alternatives to corporal punishment, increasing knowledge and skills in meeting child and family needs, assistance in developing a support network, transition planning, and other areas as needed.
• Links families to needed community resources and conducts follow up activities as needed, teaching the family to identify and access resources throughout the process.
• Meets monthly and as needed with the Program Supervisor and Clinical Supervisor/Trainer for case consultation to discuss progress in families, accepts support and carries out directives from the Program Supervisor, and notifies their supervisor of progress, challenges, and any significant and critical issues, including incident reports.
• Completes clear, concise, and non-judgmental written and electronic documentation, such as initial assessments, monthly updates, and closing reports, and ensuring that all paperwork is completed and submitted in a timely manner.

Minimum Qualifications:

• Bachelors' Degree in Social Work, Psychology, or related human services field required

Other:

• Possesses and maintains a valid driver's license and daily access to an automobile.
• Possesses and maintains proof of no-fault insurance.
• Can obtain an acceptable pre-hire driver's abstract.
• Can obtain an acceptable criminal background check upon hire, one year later, and annually thereafter.
• Can obtain an acceptable CWS background check. upon hire, one year later, and annually thereafter.
• Can obtain an acceptable National Sex Offender Registry Check upon hire, one year later, and annually thereafter.

Preferred Qualifications:

• One (1) year relevant working experience in child abuse and neglect case management services including comprehensive home visiting assessments, domestic violence, and substance abuse, highly desired.