Manager, Client Financial Operations

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

• Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
• Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
• Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit

Position Description:

This Manager role is a critical position for Client Financial Operations and will partner with other internal departments. This role will be an instrumental team player that will drive process improvement with our invoicing (drug spend and ancillary) and reconciliations. The individual must have a strong financial and accounting background, preferably in PBM or Health care. The individual must be comfortable with all aspects of billing, collections, and revenue recognition, and experience leading a team of analysts.

Position Responsibilities:

• Oversee client invoicing, ensuring contractual alignment, accuracy, and timeliness
• Submit journal entries, accruals, and adjustments as required
• Track outstanding payments, follow up on overdue accounts, and implement collection strategies
• Manage team of billing analysts, set performance goals, and ensure efficient workflows
• Develop and refine billing procedures to enhance efficiency and reduce errors
• Address client billing inquiries, resolve disputes, and improve client satisfaction
• Work with finance, sales, and account management teams to align billing with overall business operations
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance

Required Qualifications:

• Undergraduate bachelor's degree in business, Finance, or related field, or 10+ years' experience
• At least 3 years in billing, accounts receivable, or finance, with leadership experience
• PBM/Health care experience (preferred)
• Strong Excel and SQL skills for frequent data mining and/or manipulation of large data sets
• Proficiency in billing software (SAP, QuickBooks, etc.)
• Ability to challenge and improve existing processes through automation and redesign
• Motivated team player with the ability to work in a fast-paced, forward-moving environment
• Attention to detail & commitment to delivering high quality work
• Ability to communicate internally and externally across multiple departments and at all corporate levels
• Ability to define problems, collect data, establish facts, solve problems, make recommendations, and draw valid conclusions in a timely and accurate manner

All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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