it coordinator

Summary

Under general direction, performs basic and advanced computer related duties such as analyzes, troubleshoots, and resolves technical operational problems, installs, and maintains hardware, peripheral equipment and software; assists in the review and/or preparation of user's procedures and documentation; provides informal and formal training to users on system implementation and operations; performs other related duties as assigned by Supervisor.

Essential Duties and Responsibilities

Responsibilities of this position include, but are not limited to, the following:

• Develop Azure Synapse Environment
• Develop enterprise data warehouse
• Localize Core Data Sources to End Users
• Automate data queries
• Monitor cyber security threats to ensure security and privacy of networks and computer systems
• End-user support (including)
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• All other duties as assigned

Supervisory Responsibilities

• N/A

Qualifications / Experience / Education

• Agree to NETFORM Employee Handbook
• Pass pre-employment screening (e.g. drug test, background check)
• Excellent verbal and written communication skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
• Excellent diagnostic and problem solving skills
• Outstanding organizational and time-management skills, with the ability to prioritize work in a high-pressure environment
• Be prompt, directed, reliable, self-motivated and highly dependable
• Keen attention to detail
• Experience working in a team-oriented, collaborative environment
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Bachelors Degree in Computer Science or related field preferred
• 2 to 4 year work experience in related field required
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Previous high-volume manufacturing / automotive experience preferred