Records Information Specialist

2 days ago

Indianapolis, Indiana, United States Service Corporation International Full time

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Performs detailed review of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property. Compares various data to ensure all critical information is recorded. Applies proven problem-solving skills to reconcile discrepancies between multiple record sources. Performs high-quality, heavily detailed work with accuracy and efficiency on a daily basis. Maintains professionalism when interacting with team, location staff and other organizational groups.

JOB RESPONSIBILITIES 

  • Review multiple data fields including name, address, date and other critical information for completeness and accuracy
  • Responsible for data entry of reconciled and reviewed critical information listed above and other vital statistics
  • Reconcile discrepancies between multiple record sources
  • Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers
  • Physically retrieve records from various locations (vaults, shelves, file cabinets, attics, basements, etc.) to perform daily tasks
  • Assists with quality assurance and some analysis of Excel spreadsheets
  • Assist with property verification walks with location maintenance representative
  • Perform quality reviews of completed reconciliation work
  • Manages workload and provides summary reports to management when necessary
  • Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines
  • Identifies opportunities to streamline tasks associated with daily work functions
  • Adapt to changing work requirements and environment as needed

Minimum Requirements

   Education:

  • High school diploma or equivalent; Bachelor's degree in Business, Accounting or Finance or relevant field of study preferred

   Experience:

  • A minimum of 2 years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records)
  • Lean experience a plus

   Knowledge, Skills & Abilities:

  • Strong problem solving abilities
  • Proficiency in Microsoft Word, Excel and Outlook
  • Highly detail-oriented with a careful eye for quality control and presentation of work
  • Occasional travel (up to ~30%) as required
  • Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints
  • Strong verbal communication skills; ability to articulate project status as needed

   Preferred:

  • Knowledge of Funeral and/or Cemetery field operations
  • Intermediate Excel skills (complex formulas, pivot-tables, v-lookups and other intermediate functions)

Work Conditions

Work Environment

When considering the work environment associated with this job, the following factors will apply:

  • Shared workspaces in close proximity to coworkers
  • Out-of-state or state-wide travel may be required for a weeks at a time
  • Professional dress is required
Work Postures

When considering the work postures associated with this job, the following factors may apply:

  • Frequent, continuous periods of time standing, up to 6 hours per day
  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently
Physical Demands

When considering the physical demands associated with this job, the following factors may apply:

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Ability to ascend/descend step-ladders to retrieve files from ground floor and top shelves of vaults, often in tight spaces
  • Ability to move bankers boxes of files (~50lbs)
  • Keen vision (with or without corrective lenses) required to read historical documents/images (paper & electronic) and obtain key pieces of information, transcribing them accurately into electronic spreadsheet
Work Hours

When considering the work hours associated with this job, the following factors may apply:

  • Working beyond "standard" hours as the need arises
Postal Code: 46208Category (Portal Searching): Administration and ClericalJob Location: US-IN - Indianapolis

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