Sales Coordinator
1 week ago
Treace's mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers' expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders.
Job Description
As the Sales Coordinator, you will be responsible for supporting our customers and sales team. This multi-faceted position includes a wide variety of duties ranging from placing inventory orders to invoicing customers. Excellent organizational skills and strong attention to detail will be key characteristics of the successful candidate.
What you will be responsible for:
- Enter sales order information and invoice customers using NetSuite ERP
- Provide support to all internal and external customers including general information inquiries via phone and email
- Prepare and distribute quote requests & product approval packets for the sales team and distributors
- Assist with sales and inventory analysis and reporting
- Complete vendor approval documents
- Onboard new distributors
- Facilitate the setup of new customers
- Place inventory orders to customers, distributors and employees
- Work with the Quality Department to accurately complete Product Experience Reports
- Resolve product or service problems while maintaining good customer relations
- Process returns and credits according to established department policies and procedures
Qualifications
- High School Diploma or equivalent preferred.
- Three (3) years' experience in a team-focused office setting supporting a sales team.
- Medical device experience or knowledge a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Treace's Privacy Policy
It is Treace's policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer
Treace is a drug free employer.
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