Assistant Director of Admissions

Position Summary
The Assistant Director of Admissions is responsible for promoting the University to all students seeking higher education and encouraging those students to attend New Mexico Highlands University; processing all inquiries, applications, and admissions to NMHU ; and, contributing to the strategic enrollment management direction of NMHU . Under the broad supervision of the Senior Director of SEM , the Assistant Director of Admissions will have the responsibility of recruitment and admissions oversight for all undergraduate and graduate programs. This includes the management of all recruitment and admissions staff who are responsible or recruiting prospective students, nurturing inquiries to result in applications, coordinating the application process; attending recruitment fairs and events; conducting campus visits; processing applications and admissions; and actively managing a personal contact campaign via multiple mediums to assure exceptional service.

Duties And Responsibilities
Works in conjunction with the Director of SEM in the on-going development, planning, implementation and assessment of recruitment strategies, tactics, policies and processes. Independently utilize inquiry and applicant data to formulate decisions supporting strategies to meet enrollment goals. Use creative thinking and decision-making skills to identify and select enrollment growth opportunities; Works in conjunction with the Director of SEM to ensure continuous improvement of the CRM system and processes based on applicant and departmental experience and feedback; Work in conjunction with University Relations to develop and implement a strategic communication flow (both print and e-communications) for prospective students, parents, college & career counselors, tribal education leaders, etc.; Oversee the development of strong relationship building with prospective students and their families throughout the admission cycle including personal communication through email, text messaging, phone calls, and personal interaction as appropriate; Support on-campus recruitment efforts by leading information sessions, conducting interviews, fielding phone calls, responding to emails, welcoming walk-in visitors, and answering general inquiries; Plan and execute off-campus recruiting and yield events such as fairs, individual school visits, webinars, and information sessions; Use professional judgment to consult with inquiries and applicants for all programs to ensure quality, assist and convert them throughout the application process, facilitate correspondence between prospective students, the faculty, and staff when appropriate. Ensure accurate application data in Slate to assist with recruitment, enrollment and revenue tracking and reporting; maintain security of sensitive information and uphold NMHU values; Foster and maintain professional relationships with high school counselors, independent counselors, community-based organizations, industry associations, parents of current students, and alumni; Interacts with internal and external partners (e.g. career services, advisors, department chairs, etc.) to support and expand recruitment relationships and opportunities. Research and coordinate with Director possible new agreements and relationships; Develop and cultivate an in-depth knowledge of the university and its academic and extracurricular programs, and be able to articulate these with accuracy, clarity, and a clear sense of professional commitment to the benefits of an NMHU education; Managing assigned geographic territories of the admissions counselors by researching, compiling and analyzing various demographics data. Creating proposal for outreach and presenting findings to management with recommendations; Oversee processing of applications and student admissions by admissions coordinators, ensuring smooth handling of students throughout the recruitment and admissions process; Proactively plan and manage strategic enrollment management efforts in both recruitment and admissions, and both graduate and undergraduate populations; Coordinate with center staff and registrar as needed; Contribute to SEM strategic plan; Set performance goals and objectives for staff supervised; Participates in various campus committees and state and regional professional organizations; Assist with departmental activities as needed and participates in university wide events; Participates in various campus committees and state and regional professional organizations; Maintain regular attendance; Performs other miscellaneous job-related duties as assigned.

Physical Demands
Repetitive hand motion and prolonged use of computer; Sitting for extended periods of time; No or very limited physical effort required.

Preferred Qualifications
Master's Degree in any field; Demonstrated technical writing skillset; Prior experience working in higher education; Knowledge of New Mexico Highlands University and its programs; Experience working with a customer relations management system, Experience working independently and with a high level of accountability; Experience in social media platforms; Experience working in Slate, or similar CRM systems; Bilingual

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