Financial Transactions Associate

18 hours ago

Minot, North Dakota, United States Trinity Health-ND Full time

The Financial Transactions Associate plays a key role in revenue cycle process by ensuring accurate payment entry, transaction coding, and financial reporting. Under the direction of Patient Financial Services leadership, this role is responsible for processing patient payments, serving as the receptionist/cashier for Patient Financial Services, and handling incoming mail distribution.

In addition to financial processing duties, the Financial Transactions Associate provides exceptional customer service by answering patient inquiries, assisting with billing-related questions, and directing calls to the appropriate departments. This role requires attention to detail, accuracy in payment posting, and the ability to work efficiently in a fast-paced environment.

Licenses and Certifications Required

  • None

Educational Requirements

  • High School Diploma or equivalent is preferred.

Experience Requirements

  • 1+ year of experience in an accounting, clerical, or administrative environment preferred.
  • 1+ year of experience in customer service preferred.
  • Previous experience with billing, cash posting, or accounts receivable preferred.
  • Proficiency in computers, word processing, and Microsoft Excel preferred.

Special Skills or Training Requirements

  • Strong attention to detail and accuracy in payment processing.
  • Ability to key data quickly and accurately for financial transactions.
  • Knowledge of basic accounting principles and financial reporting.
  • Strong verbal and written communication skills to provide effective customer service.
  • Ability to multi-task and manage administrative duties efficiently.
  • Familiarity with medical terminology and coding is helpful but not required.

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