Interim Shelter Specialist

2 weeks ago


Riverside, California, United States MERCY HOUSE Full time
Job DetailsJob Location: Riverside, CA 92507Position Type: Part TimeEducation Level: Not SpecifiedSalary Range: $ $20.50 HourlyJob Shift: EveningStatus: Part-Time, Non-Exempt, Seasonal |Payrate: $20.50/ Hour | Schedule: Monday - Friday 6:00 PM - 11:00 PM (Off: Weekends) [25 Hours/Week]

This is a seasonal position with a tentative end date of 07/01/2026. Please note that this end date is subject to change at any time.

Reports to: Site Lead 

Department: Emergency Shelter 

Region: Riverside County 

Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.  
 
Essential Duties and Responsibilities: 
Shelter Support 
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness 

Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services 

Encourage and discuss progress toward housing with shelter guests 

Assist with shelter setup and maintenance  

Assist with general cleanliness and safety of facility including emptying trash cans and cleaning up spills 

Assist with receiving and verifying orders from vendors, completing tally sheets  

Post and update signs and service calendars  

Audio Equipment set up and monitoring  

Assist in the organization of supplies and facilities needs  

Conduct neighborhood patrols to minimize potential impact on the surrounding community  

Administration 
Goal: Oversee administrative duties that support program services 

Assist with keeping detailed daily summary sheets  

Assist with record keeping and reporting  

Miscellaneous 

Assist with guest services and program activities if necessary  

Complete ad hoc projects as appointed by Supervisor  

QualificationsExperience 

Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs 

Ensure a client-focused, trauma-informed, and housing-focused shelter approach 

Ability to perform crisis intervention as needed 

General 

Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others 

Dependability, responsibility, and the ability to communicate effectively and respectfully 

Fluency in Spanish is of significant value 

Ability to lift, push, and pull up to 50 pounds 

Prolonged periods of standing and the ability to work in a fast-paced environment  

Physical Requirements 

Ability to lift, push, and pull up to 50 pounds 

Prolonged periods of standing and the ability to work in a fast-paced environment

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