Sales Coordinator

3 days ago

Stamford, Connecticut, United States Gunner Full time

Gunner Roofing is transforming the roofing industry with a company focused on the highest-quality work and customer service, taking the fear out of home improvement. Gunner Roofing is pioneering innovation in the industry blending incredible people with technology. Our mission is to enrich homeowners' lives through trusted guidance, exceptional service, and lasting memories—installed every day.

Winner of multiple awards including GAF's Cutting Edge Contractor Award 2023 & DaVinci Masterpiece Contractor Project of the Year 2023 along with Fast Company's Most Innovative Companies 2024, & Inc. Best Workplaces 2025. Our people are the backbone of Gunner, each member bringing unique skills and passion to the table, driving us forward and upholding our commitment to education, communication, unmatched speed, innovation, and craftsmanship. Our people are aided by an experience that enables customers to easily purchase roofing online. This blend of traditional craftsmanship and digital ease underscores our dedication to an exceptional customer experience.

What part will you play?
  • At Gunner, our sales team is a dynamic, tight-knit group that thrives on collaboration and winning together. We're looking for a Sales Coordinator who brings a sportsmanship mentality, a strong work ethic, and the drive to exceed goals. This role is perfect for someone who enjoys being part of a team, values customer relationships, and is eager to grow their career in sales.
  • By prioritizing strong customer relationships, we deliver tailored solutions that fuel growth, brand recognition, and customer trust.
What will you do?
  • Serve as the first point of contact for customers, engaging with professionalism and energy.
  • Build and maintain positive customer relationships, ensuring an excellent first impression.
  • Answer customer questions, identify opportunities, and schedule consultations for our Remodeling Specialists.
  • Collaborate closely with the Sales and Service teams to support business development and customer needs.
  • Gather customer feedback and insights to drive continuous improvement in products, services, and processes.
  • Demonstrate ownership and action orientation—tackling challenges with enthusiasm and persistence.
  • Create and manage service tickets to ensure timely resolution and accurate tracking of customer requests.
  • Collaborate closely with the Project Management team to support project coordination, scheduling, and communication between the internal teams.
  • Serve as the first point of contact for incoming calls, gathering key information, and directing inquiries to the appropriate departments.
What do we require from you?
  • A passion for helping customers and making a difference.
  • Excellent communication, listening, and interpersonal skills with the ability to build trust quickly.
  • A positive attitude, resilience, and a drive to succeed in a fast-paced environment.
  • Self-motivation with strong organizational skills and attention to detail.
  • Creativity and problem-solving abilities to support customers and the team.
  • A sense of humor, charisma, and people skills that create genuine connections.
  • BA/BS degree preferred, but not required if you bring the right skills and drive.
Compensation
  • Base Salary: $50,000 + sales incentives 
  • Two-week onboarding program
Benefits
  • An unmatched, high-energy company environment
  • 401(k): Company match after 6 months
  • United Healthcare (medical, dental, vision) with company contribution after 60 days
  • PTO: Unlimited plan after 60 days
  • Company-issued iPhone and MacBook
  • Clear path to promotions within the organization

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