Claims Administrative Assistant

Overview:

Claim Clerk

Irvine, CA | In-Office Only

$20–$22/hour | 37.5 hours/week

Schedule: Monday–Friday, 8:00am–4:30pm PST

Discover What It Means to Be an Employee-Owner at CCMSI

CCMSI is one of the largest employee-owned Third Party Administrators in the country, and that ownership mindset drives everything we do. We take pride in serving our clients with integrity, compassion, and accountability. When you join our team, you're not just taking a job—you're investing in a career surrounded by colleagues who care about quality service, teamwork, and your long-term success.

Job Summary

The Claim Clerk provides administrative and clerical support to our workers' compensation claim staff within our Irinve branch. This is a fully in-office position with no remote or hybrid option. You'll play a key role in maintaining accurate claim files, processing incoming documentation, and helping our team stay organized and responsive. This role is ideal for someone who is detail-oriented, dependable, and eager to grow in a professional office environment.

Responsibilities:

• Process, match, and distribute incoming claim mail for assigned accounts.
• File claim documents and maintain organized, up-to-date claim files (electronic and paper).
• Set up new claim files according to established guidelines and staff instructions.
• Summarize medical records and correspondence into claim log notes as directed.
• Follow up on outstanding bills, provider calls, and incoming documentation.
• Retrieve and refile closed files in storage; maintain storage organization.
• Photocopy, scan, and prepare claim documents as needed.
• Provide backup coverage for the Receptionist as needed.
• Support claim staff on client-specific teams to meet deadlines and service standards.
• Maintain confidentiality, accuracy, and professionalism in all job responsibilities.
• Consistent and reliable in-office attendance required.

Qualifications:

Qualifications – Required

• High school diploma or equivalent.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficient typing skills and familiarity with Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision while managing shifting priorities.
• Professionalism, discretion, and commitment to client service.

Nice to Have

• Bilingual (Spanish) abilities.
• Prior clerical or administrative office experience.

How We Measure Success

• Accuracy and completeness of claim documentation.
• Timely and consistent diary/task completion.
• Reliability, organization, and adherence to service standards.

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• Internal training and advancement opportunities
• A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what's right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don't just work together—we grow together. If that sounds like your kind of workplace, we'd love to meet you.

EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #HiringNow #OfficeJobs #AdministrativeJobs #ClericalJobs #ClaimClerk #InsuranceJobs #WorkersCompensation #EntryLevelJobs #FullTimeJobs #AdminSupport #BackOfficeJobs #JoinOurTeam #AdminCareers #InsuranceIndustry #CareerGrowth #OfficeLife #NowHiring

---