Customer Service Team Member

1 week ago

Houston, Texas, United States ASAP, INC Full time $40,000 - $60,000 per year

Job Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service. This role involves interacting with customers through various channels, addressing inquiries, and ensuring a positive experience. The Customer Service Representative will play a crucial role in maintaining customer satisfaction and loyalty. Incentives are possible based on performance and attendance. Typically are Customer Service Reps bring in $800-$1000 weekly.

COMPENSATION PACKAGE IN ADDITION TO WEEKLY PAY INCLUDES: WEEKLY AND MONTHLY BONUS OPPORTUNITIES

Duties

  • Provide accurate information regarding products, services, and policies.
  • Perform data entry tasks to maintain accurate records of customer interactions.
  • Analyze customer feedback to identify trends and areas for improvement.
  • Collaborate with team members to resolve complex customer issues effectively.

Experience

  • Previous experience in a call center or customer service environment is preferred.
  • Proficiency in computerized systems for data entry and record keeping.
  • Strong analytical skills to assess situations and provide effective solutions.
  • Familiarity with sales techniques is a plus, enhancing the ability to upsell products or services when appropriate.
  • Excellent verbal and written communication skills are essential for effective interaction with customers.

If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for the Customer Service Representative position. Join our team and contribute to creating outstanding customer experiences

Job Type: Full-time

Pay: $ $20.13 per hour

Expected hours: 40 per week

Benefits:

  • Flexible schedule
  • On-the-job training

People with a criminal record are encouraged to apply

Ability to Commute:

  • Houston, TX Required)

Work Location: In person

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