Tradesman

Title: Tradesman

Location: New Orleans, LA

Travel: 50% minimum (may include overnight stays) 

About AlffCo 

Founded in 1996, AlffCo is a leading facility and property maintenance provider. We deliver a wide range of services across the commercial facility maintenance industry, including Landscaping, Parking Lot Services, Power-Washing, Snow Removal, Electrical, Plumbing, HVAC, Refrigeration, and more. Our commitment to quality and attention to detail allows our nationwide clients to focus on growing their businesses, while we handle the continuous needs of their properties. At AlffCo, we treat our clients' properties as if they were our own, maintaining a standard of excellence unmatched by our competitors. 

Position Summary

As part of our continued growth, we are seeking a skilled and versatile Tradesman to join our team. This role requires expertise across multiple trades, ideally, a combination of Electrical, HVAC, HVAC/R, and/or carpentry, to execute high-quality on behalf of AlffCo at our client's sites. We are seeking a revenue-generating skilled technician who executes client-issued work orders from start to finish and contributes directly to AlffCo's revenue goals. The ideal candidate is self-motivated, disciplined, and entrepreneurial, with a proven ability to work independently while maintaining exceptional standards. This position offers opportunities for career advancement, including potential leadership responsibilities based on workload and performance.

Key Responsibilities:

Skilled Trade Execution

• Perform high-quality work across multiple trades, including plumbing, HVAC, refrigeration, electrical, and carpentry, ensuring all tasks are completed to code and safety standards.
• Diagnose, repair, and maintain facility systems and equipment as assigned in work orders.

Work Order Management

• Collaborate with office staff, including but not limited to Regional Managers or Field Operations Managers to receive, prioritize, and execute assigned work orders efficiently.
• Complete an annual target of $250,000 per technician in maintenance and repair revenue, demonstrating consistent productivity and reliability.

Customer Service and Communication

• Professionally represent AlffCo while interacting with commercial clients ensuring a positive experience and maintaining client satisfaction.
• Provide timely updates to managers and clients regarding project status, delays, or challenges.

Travel and On-Site Services

• Travel up to 50% within the region of residence to service client locations, often requiring overnight stays. May require travel to other areas of the country depending on client needs and work volume.. 
• Adapt to diverse work environments, ranging from commercial to industrial facilities, ensuring flexibility in meeting client needs. 
• All work will be on site at commercial client locations, including retail, restaurant, financial institutions and light industrial settings.

Tool and Equipment Usage

• Utilize personal tools for routine tasks while adhering to AlffCo's tool maintenance and care guidelines.
• Collaborate with management to secure specialized tools required as needed.

Safety Compliance

• Follow all company and industry safety protocols, ensuring the health and safety of all individuals on-site.
• Maintain an organized and hazard-free work environment during and after task completion.

Administrative and Reporting Duties

• Maintain accurate records of completed work orders, materials used, and time spent on projects.
• Provide detailed documentation and reports to Regional Managers as required.

Leadership Development

• Ability to work independently as well as part of a team or crew, including leading small groups by providing support and mentorship to other team members, fostering a collaborative and learning-focused environment as the role evolves.
• Exhibit initiative and a solution-oriented mindset to address challenges and improve team efficiency.

Equipment and Asset Maintenance

• Inspect and maintain tools and equipment to ensure optimal performance and longevity.
• Report any tool or equipment issues to management promptly.

Problem-solving and Continuous Improvement

• Identify opportunities for process improvements and suggest innovative solutions to enhance service quality and operational efficiency.
• Stay updated on industry trends, techniques, and best practices to maintain high expertise.

Other Responsibilities:

• Perform additional duties as assigned. 
• Adhering to AlffCo values and professionalism 
• Weekends/nights may be required. 

Requirements

Qualifications:

Technical Proficiency

• Advanced knowledge and hands-on experience in multiple trades, ideal candidate will have the experience necessary to provide service repairs and maintenance in a combination of trades, from HVAC, refrigeration, electrical, plumbing, to carpentry.
• Ability to diagnose, repair, and maintain facility systems and equipment across diverse environments.
• Familiarity with industry codes, standards, and safety regulations.

Problem-solving and Analytical Skills

• Strong troubleshooting abilities to identify and resolve issues efficiently.
• Analytical mindset to assess work orders and determine the best course of action for completing tasks.

Time Management and Organization

• Exceptional time management skills to prioritize tasks and meet project deadlines.
• Ability to manage multiple assignments simultaneously while maintaining attention to detail.

Interpersonal and Communication Skills

• Strong verbal and written communication skills to interact effectively with clients, managers, and team members.
• Customer-focused approach to ensure client satisfaction and maintain professional relationships.
• Proven track record of maintaining strong relationships with clients or stakeholders in a professional setting.
• Must be fluent in speaking, reading, writing and understand English.

Self-Motivation and Independence

• Proven ability to work independently with minimal supervision, demonstrating initiative and accountability.
• Entrepreneurial mindset to identify opportunities for efficiency and improvement.

Tool and Equipment Knowledge

• Proficiency in using a wide range of tools and equipment for general and specialized tasks.
• Understanding of tool maintenance and care to ensure operational efficiency.

Safety Awareness

• Comprehensive knowledge of workplace safety practices, protocols, and hazard prevention.
• Commitment to maintaining a safe work environment for self and others.

Cultural Fit and Teamwork

• Ability to align with AlffCo's core values speed, quality, and customer service.
• Entrepreneurial mindset to contribute to the growth and reputation of the organization.
• Capacity to mentor and collaborate with team members as the role expands into potential leadership responsibilities.

Technology and Reporting Skills

• Basic proficiency with mobile applications and work order management systems.
• Competence in maintaining accurate records and generating reports for management review.
• Detail-oriented with excellent analytical and problem-solving skills.

Preferred Qualifications:

• Experience in commercial construction, facility maintenance or service industry.
• Familiarity with project management principles.
• Demonstrated success in handling high-volume work orders and achieving revenue targets in a service-based role.
• OSHA Certification 

Computer Skills:

• Working knowledge of Basic computer programs and smartphone applications. All work completed requires before and after photos as well as on-site, GPS confirmed, check-in and check-out of work orders and projects.

Benefits:

At AlffCo we strive to provide you with a comprehensive and valuable benefits package as an important part of your overall compensation. Our affordable and competitive benefits include:

• Medical, dental, and vision insurance.
• Life and disability insurance (short and long-term).
• Employee Assistance Program (EAP).
• Health Savings Account (HSA).

Why Join AlffCo

At AlffCo, we value leadership, innovation, and attention to detail. As part of our team, you'll have the opportunity to work with a company that cares about its clients and employees, while enjoying the freedom to grow professionally in a dynamic and supportive environment.

Equal Opportunity Employer/AA/Vets/ADA