Part Time Member Services

2 weeks ago

Norfolk, Virginia, United States Excel Fitness Full time $12,000 - $42,000 per year


Grow with us   We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations  

But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
 
  See for yourself   
What are you waiting for?  APPLY TODAY
Essential Duties and Responsibilities  - Provide an exceptional customer service experience.
    -Responsibilities include:
  • Check members into the system.
  • Take prospective members on tours then assist them with the new account sign-up process
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Detailed cleaning in all areas of the facility.

Qualifications/Requirements
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • People with positive mental attitudes excel here
  • Customer service background preferred.
  • Punctuality and reliability is a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter commercial cleaning products during shift.
· Our team players and members are our top priority That's why we are following super-strict safety and cleaning protocols.  · Mask up All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.  · Squeaky Clean We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. · Social Fitnessing We offer a touch-less check in for our members and promote keeping a safe distance between all. · Need a day off? Full time employees have paid leave to take a break  

Compensation: $12.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.



JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.



Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Services Representative

    2 weeks ago

    Norfolk, Virginia, United States Excel Fitness Full time $24,960 - $28,960 per year

    Position: Member Services Representative - Front DeskReports to: General Manager (GM)/ Assistant Manager (AM) / Shift LeadDepartment: OperationsPurpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities:Perform to your best abilities during...

  • Merchandiser Part Time NU

    2 weeks ago

    Norfolk, Virginia, United States CONA Services Full time $19

    Requisition ID: Locations: NorfolkPay Range: $ $19.41, depending on experience Click here to experience a Day in the Life of our TeammatesUncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into PurposeWe're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets...

  • Part Time Veterinarian

    2 weeks ago

    Norfolk, Virginia, United States Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare Full time $100,000 - $120,000 per year

    Experience Fulfillment at Heartstrings Pet Hospice Join Our Team as an In-Home Veterinarian in Greater Hampton Roads Area. Are you looking for a refreshing change from in-clinic practice? Do you want to reconnect with pet families and provide the compassionate care you've always envisioned, with generous appointment times and minimal administrative duties?...

  • Part Time Floor Leader

    3 days ago

    Norfolk, Virginia, United States Internal Job Board Full time

    Position: Part Time Floor LeaderWeekly: 20-29 hoursInterview PlanFloor LeaderAs a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow...

  • Cook Part Time

    3 days ago

    Norfolk, Virginia, United States Commonwealth Senior Living at the Ballentine Full time

    We are excited to share that we are hosting Open Interviews every WednesdayJoin us for our upcoming event to explore the many new and exciting, in-demand careers with representatives from each department in one location.When: Every Wednesday from 10:00 AM to 12:00 PMLocation: 7211 Granby Street, Norfolk VA 23505The Cook, under the direction of designated...

  • firearms sales associate nf2 regular part-time

    19 hours ago

    Norfolk, Virginia, United States U.S. Marine Corps Full time

    Military Spouse Preference (MSP)For job postings with a grade of NF01 to NF03, GSE02 to GSE05 (childcare), NA03 - NA10 (crafts & trades), if military spouse preference is being claimed, please attach a copy of the active-duty spouse's orders to the application.Orders must include applicant's name and active-duty spouse's assignment. When applying for regular...

  • Part-Time Administrative Assistant

    2 weeks ago

    Norfolk, Virginia, United States Pelicans Nest Marina Full time $35,000 - $50,000 per year

    Company OverviewWe are a small, family-owned group of businesses in the local marina and boating industry:The Pelican's Nest Marina (PNM): Full-service marina offering slip rentals and used boat sales.HM Enterprises Trading as HM Boats (HM): Engine sales and marine engine service provider.Pelican's Nest Properties (PNP): Manages commercial properties,...

  • Bartender | Part-Time | Norfolk Scope Arena

    2 weeks ago

    Norfolk, Virginia, United States Oak View Group Full time $12 - $15

    Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • part-time administrative assistant

    2 weeks ago

    Norfolk, Virginia, United States 757 Dream Village Full time

    About Us757 Dream Village and 757 We Care are sister organizations dedicated to empowering youth and families across Hampton Roads.757 Dream Village offers before- and after-school care, tutoring, and enrichment programs.757 We Care, our nonprofit arm, focuses on mentorship, service projects, and community outreach.We're seeking a dependable, organized, and...

  • Security Officer Part Time

    5 days ago

    Norfolk, Virginia, United States Allied Universal Full time

    OverviewCompany Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we...