Strategic Account Relationship Manager,
1 week ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period
For more information about our benefits, see below
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
The Strategic Account Relationship Manager is a team leadership position on the Ambius National Account Management Team. This role develops the overall strategy, vision, and innovation for a specific market segment in partnerships with the Sr. Manager Client Operations. The primary focus of this position is to ensure world-class account management, provide effective leadership to the team, and strengthen Ambius's thought-leadership position within the market. This role works with a National Accounts structure and reports to the Senior Manager of Client Experience.
Duties & Responsibilities
- Strategy and Execution: Responsible for creating and executing the overall strategy, vision, and innovation plans for the assigned market segment.
- Relationship Management: Establishes and maintains professional and consultative relationships with C-Suite and executive personnel throughout the market segment.
- Market Expertise: Maintains in-depth knowledge of the market segment and develops strategies for networking to build expertise.
- Growth and Profitability: Collaborates with leadership to develop, define, and execute strategic objectives for the vertical. Is accountable for achieving the team's assigned targets for new sales, organic growth, contract renewal, profitability, and team (Specialists, Account Managers, Support Services, technical resources, operations management, and leadership) to meet account performance objectives and customer expectations. Provides performance and career development feedback to the team, and is responsible for hiring, motivating, developing, and retaining top talent.
- Reporting: Responsible for submitting weekly, monthly, and yearly reports as required and ensuring administrative procedures are followed to complete all necessary reports.
Candidate Requirements:
Experience
- Minimum of 7 years strategic sales experience in a business-to-business sales and/or account management organization.
- Bachelor's Degree in a business or management-related field OR equivalent years of experience required
- At least 5+ years of strategic account management experience managing large national and/or global brand relationships.
- Minimum 3+ years of market segment experience or a successful track record as a Strategic Account Manager.
- Demonstrated ability to execute on projects and initiatives.
- Excellent communication skills, both verbal and written.
- Ability to effectively negotiate with a proven track record of results.
- Proven success motivating and inspiring a team.
- Proficiency with Google applications (Docs, Sheets, Calendar, Drive, etc.).
- Adept at utilizing CRM systems and ticketing platforms, such as Zendesk.
- Ability to demonstrate financial knowledge and business acumen.
- Must be a self-starter who can perform in high-pressure and dynamic situations with skill and tact.
- Strong attention to detail and sound decision-making skills.
- Ability to travel via car and airplane to meet clients, field operations, and attend meetings and conferences as necessary, up to 25%
Base Pay Range $92,700 - $120,500 / year
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Pay Range
: $0.00 - $0.00
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
- 401(k) retirement plan with company-matching contributions
Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.
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