Systems Engineer

2 weeks ago


USA, United States Serigor Inc Full time

Job Title:Systems Engineer (Teams Voice)

Location: Remote

Duration: 3-6 months

Responsibilities:

  • Design, implement, and manage Teams Voice.

  • Manage and maintain Teams Voice and other cloud voice platforms

  • Develop automation scripts using PowerShell, Python, or Bash to streamline operations.

  • Monitor system performance, availability, and health using SolarWinds and other monitoring tools.

  • Troubleshoot issues and provide tier 2/3 support for cloud-related incidents.

  • Maintain system documentation, standard operating procedures, and Change management records

  • Understanding of cloud security, compliance, and best practices in Microsoft 365.

  • Monitor and optimize cloud resources for performance and cost efficiency.

  • Collaborate with DevOps and security teams to ensure best practices in cloud architecture.

  • Troubleshoot and resolve issues related to Azure services and infrastructure.

  • Work with Active Directory (AD), LDAP, and Single Sign-On (SSO) integrations.

Qualifications:

  • 4+ years of experience in systems engineering with cloud expertise, specifically Microsoft Teams Voice

  • Strong experience in cloud platforms such as AWS, Azure, or GCP.

  • Experience with Active Directory (AD), Group Policy, and Identity & Access Management (IAM).

  • Troubleshoot and resolve issues related to Azure services and infrastructure.

  • Experience with PowerShell scripting for automation and administration.

  • Experience working in an enterprise or multi-tenant environment.

  • Strong documentation and change management control experience

Experience Requirements

Experienced



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