Director, Client Development, Ad Solutions

Director, Client Development, Capital One Ad Solutions - Telecom Partnerships (Remote)

Capital One Shopping is looking for a Director Strategic Client Manager to join the Partnerships Team.  You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping's suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams. 

Key Responsibilities Include:

• Deep understanding of the telecom industry, including wireless cellular and home internet, and its sales cycles and customer acquisition processes

• Knowledge of telecom service contracts, customer onboarding, and general business operations

• Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping

• Leverage data and analytical methodologies to optimize and grow your book of business

• Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping

• Work with Product, Revenue Management, and other constituents to help drive our business

• Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus

• Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams

• Demonstrated success leveraging data, analytical and communication skills

• Create and deliver executive level decks & materials 

An ideal candidate will possess:

• Familiarity with the nuances of the telecom category, including specific industry trends and competitive landscapes

• Understanding of how new customers are acquired and onboarded within the telecom sector

• Strong strategic, analytical, and data-analysis skills

• Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions

• Experience in identifying, creating, and building strategies to achieve organizational objectives

• Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners

• Experience partnering on and creating product roadmaps 

• A strong deference to team culture, collaboration, and open communication

Basic Qualifications:

• At least 1 year of experience working in the telecom industry (for example: wireless cellular or home internet)

• At least 12 years of experience in a strategic client facing sales or account management roles

• At least 8 years of experience reviewing or analyzing data

Preferred Qualifications:

• Bachelor's Degree

• Experience with telecom customer lifecycle management and churn reduction strategies

• Demonstrated ability to navigate the complex organizational structures of major telecom providers

• 10+ years of affiliate, enterprise sales, or performance marketing experience

• Experience managing technical sales and integrations

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad SolutionsRichmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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