Security Officer

4 days ago

West Palm Beach, Florida, United States The Plaza of the Palm Beaches Full time

Job Overview:

We are seeking a dedicated and vigilant Security Officer to join our team on second shift (3:00pm - 11:00pm). As a Security Officer, you will be responsible for maintaining a safe and secure environment for our residents, employees, and visitors. Your role will involve monitoring surveillance equipment, patrolling premises, and responding to security incidents. If you have a strong sense of responsibility and excellent observation skills, we encourage you to apply.

Primary Job Duties:

  • Arrive early to receive briefing from outgoing shift. Brief incoming shift as required at the end of shift
  • Ensure daily checklist is completed as ordered by shift lead.
  • Patrol all areas of the property, including lobbies, corridors, pool deck, parking garages, stairwells, etc. using Proxiguard system.
  • Patrol areas to detect/report and/or control fires, unsafe conditions and missing or inoperative safety equipment.
  • Utilize Building Link property management system to input incident reports and/or maintenance requests.
  • Investigate disturbances, complaints, thefts, vandalism, accidents, illness, violations of policies, and any other loss related event.
  • Control all situations in a calm, professional, and hospitable manner.
  • Ability to effectively deal with residents and guests, some of whom will require high levels of patience.
  • Ability to use tact and diplomacy to defuse anger, to collect accurate information and to resolve conflicts.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Monitor and control The Plaza's computerized Security Access system and Building Link system. Notify appropriate residents as needed.
  • Responsible for logging in all visitors & employees of residents, and issue valet tickets or a parking pass.
  • Responsible for signing in and out all keys and provide lock out service to residents or their guest, contractor, housekeeper etc... when needed.
  • Understand all policies and assist residents/ staff whenever possible.
  • When needed, always maintain cleanliness of The Plaza grounds areas. Rearrange chairs around pool and lounge. Pick up falling palm branches, debris from driveway, etc.
  • Officer must be able to follow directions and react quickly during emergency situations. When required, communicate to 911 operators in a professional manner.
  • Assist management and law enforcement officers in emergency situations.
  • Provide timely and accurate information to proper chain of command on unusual conditions or situations.
  • Promptly answer telephone calls using positive and clear communication.
  • Ability to remember the names and apartment/unit number of residents in the buildings.
  • Perform other duties as assigned by chain of command.
  • When needed, early morning or late-night Valet parking services. Park and retrieve cars for residents.  Assist resident or guests with their luggage. Provide exceptional service.

If you are passionate about ensuring the safety of others and possess the necessary skills, we invite you to apply for the position of Security Officer.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Ability to Commute:

  • West Palm Beach, FL Required)

Ability to Relocate:

  • West Palm Beach, FL 33401: Relocate before starting work (Required)

Work Location: In person

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