senior, creative operations

SENIOR, CREATIVE OPERATIONS

GLOBAL BRAND CREATIVE OPERATIONS

Brand Creative is the art of Storytelling. We are the storytellers. We are the voice of Nike's heart & soul. It's about telling powerful, meaningful stories across the entire brand ecosystem, leveraging all existing and new platforms to inspire, enable and engage athletes*, while driving brand distinction and business impact. We aim to make people feel and help them do sport daily. Creative Operations manages creative ways of working, including improving collaboration, reducing bottlenecks, increasing efficiency, managing resources and aligning business goals. In short, Creative Operations drives operational clarity for Brand Creative.

WHO WE ARE LOOKING FOR

Global Brand Creative Operations is looking for an experienced operations professional who is highly organized, detail oriented and a strong communicator. You are someone who partners cross-functionally within brand to support the smooth running of the creative studio.

Key Capabilities:

• Adaptability & Strategic Support: Support senior team members in a variety of tasks to enable strategic planning. Demonstrate flexibility and initiative in ambiguous situations. 
• Organization & Detail Orientation: Maintain highly organized, detail-oriented workflows to support senior levels and deliver clear operations information. 
• Collaboration: Collaborate on defined scopes of work within operations, demonstrating accountability and initiative. Build productive relationships cross-functionally. 
• Tech Fluency: Drive and share tools to centralize documentation of operations. Stay up to date with current and future technology (e.g., AirTable, Figma, Keynote). 
• Communication: Share updates clearly, escalate issues appropriately, and contribute actively to team dialogue. 
• Initiative: Show curiosity and initiative in learning new tools and workflows. Seek feedback and apply it quickly. 

Your focus areas will include:

• Documentation & Reporting:  Maintain clear and consistent project documentation, ensuring increased visibility and organized, timely reporting.
• Project & Time Off Tracking: Provide accurate and timely updates accessible to all team members. Utilize tools for centralized documentation and ensure visibility to policies for time off.
• Process Adherence: Ensure compliance with studio workflows, resulting in fewer process gaps, smooth handoffs, and positive team feedback.
• Team Support: Take initiative in coaching and supporting senior operations. Seek and apply feedback quickly, fostering a growth-oriented environment.
• Tool Improvement & Alignment: Drive tool alignment and initiatives for improvement to enable streamlined collaboration and centralized documentation. Measure and communicate improvements and collaboration outcomes.

WHO YOU'LL WORK WITH

Reporting to the Creative Operations Director, you will collaborate with other Senior and Lead Creative Operations team members. Key partners include Brand Planning & Operations, Brand and Creative Leadership, the Marketing CODE team, Finance, and Production Leads.

WHAT YOU BRING TO NIKE

• Bachelor's degree in related field, or equivalent combination of education, training and experience.
• 3+ years of experience in Creative Operations, Creative Project Management or Production
• Proven experience managing complex timelines, budgets and deliverables.
• Excellent interpersonal skills and strong team player
• Forward-thinker with solutions-oriented mindset and entrepreneurial spirit.
• Ability to work in a matrix environment with multiple business functions.
• A passion for creativity and committed to staying up to date with current and future technology. (AirTable, Figma, Keynote, AI)  

Demonstrated alignment with team principles:

• Embraces the unknown and adapts confidently to ambiguity and change
• Seeks inspiration in new challenges and opportunities
• Obsessed with craft, striving for excellence in every detail
• Prioritizes team success, collaboration, and mutual support
• Speaks up with conviction, contributing ideas and feedback openly and respectfully

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.