Technical Support Coordinator

1 week ago

Greenville, South Carolina, United States Find Great People | FGP Full time

Technical Coordinator (12-Week Contract)

Overview

Our client is seeking a detail-oriented and proactive
Technical Coordinator
to support technology operations for local school districts. This role involves coordinating, tracking, and troubleshooting classroom technology devices to ensure smooth functionality and compliance with standards.

Responsibilities

  • Serve as the primary point of contact for school staff regarding Lenovo devices.
  • Act as a liaison between the company, customers, and vendors to resolve technical issues.
  • Communicate daily with district contacts to ensure timely resolution of problems.
  • Pick up and deliver malfunctioning devices to centralized locations for repair.
  • Track and monitor defective devices throughout the warranty process.
  • Perform basic troubleshooting on-site (e.g., powerwashing/recovery).
  • Maintain the server room and ensure quality control on repaired devices before redistribution.
  • Report requested data accurately to district representatives.
  • Ensure compliance with all applicable regulations and best practices.
  • Perform other related duties as assigned.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service abilities.
  • Ability to manage time effectively and meet deadlines.
  • Basic technical knowledge of devices and troubleshooting.
  • Proficiency with Microsoft Office Suite or similar tools.
  • Ability to adapt to changing priorities and schedules.
  • Valid driver's license with a clean MVR (may occasionally drive company vehicle).
  • Bachelor's degree in a related field preferred.

If you're interested in gaining hands-on experience in technology coordination while supporting educational initiatives, this could be a great opportunity for you If you're reliable, tech-savvy, and enjoy problem-solving, we'd love to connect

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